Hospitality - Front Office F/H/NB CDI/CDD

工作 ID 1358515BR 地點 Marne-la-Vallée, 法国 有意工作的公司 Disneyland Paris 日期已公佈 Jun. 19, 2026

申請

工作概要:

At Disneyland Paris, every day is a new experience. Join us and build a career that reflects who you are. ✨

In our hotels, our Cast Members share a committed daily experience where every detail matters and where a sense of service is essential at every moment of the stay.

Your responsibilities:

Carry out hotel guest “check-ins” and “check-outs” in accordance with procedures and protocols.
Inform guests about the contents of their booking package and provide guidance on how their stay is organized.
Guide and assist guests in the lobby, answer all their questions, and enhance their experience within the Resort.
Proactively suggest solutions by offering alternatives (restaurant reservations, pool closures, re-routing, etc.).
Perform upselling actions: propose higher-category rooms, breakfast options, etc.
Create personalized moments of interaction with guests in line with your hotel’s theme and exceed their expectations.

Your strengths:

You are highly energetic, friendly, and curious.
Passionate about hospitality and customer relations, you remain calm and caring in all situations.
Empathetic and solution-oriented, you are able to handle complex situations with professionalism.
Previous experience in Front Office/Reception (minimum 1 year) would be a plus.
You are fluent in French (C1) and have an upper-intermediate level of English (B2), as well as an intermediate level (B1) in a third European language.
You understand that flexibility is required (weekday and weekend shifts, including both day and night hours) and you enjoy working as part of a team.

What makes Disneyland Paris different?

A unique work environment in an international setting with many opportunities,
Continuous hours with consecutive days off and overtime pay,
Up to 6 weeks of vacation per year and 3 additional leave days,
A 13th-month salary bonus (after one year of service),
Double pay on worked public holidays (after one year of service),
Housing near the parks, depending on availability,
Partial reimbursement for transportation costs (80% of the Navigo Pass), meal subsidies, and additional discounts,
Complimentary access to the parks and Disney+ platform,
And many more benefits: including health insurance, training opportunities, recognition programs, exclusive events, parental support, and an on-site concierge service, (read more)...

If you’re ready, all that’s left is to apply — because we’re ready to give you everything you need to let your talent shine!
We can’t wait to meet you! ✨

其他資訊:

You are applying for this role for:
Permanent contract or fixed-term contract, 35 hours per week.
Interviews will be conducted remotely for positions based in Marne-la-Vallée.

申請

關於Disneyland Paris:

Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作，發揮多種職業所長。他們的使命：在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地！

創造夢想的過程中，蘊含多重責任。對於我們的度假村而言，長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾，當中有賴員工及持份者的持續參與

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 EURO DISNEY ASSOCIES SAS，其所屬的業務部門是 Disneyland Paris。

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