Housekeeping Coordinator, $22.55 - $32.43

工作 ID 10147858 地點 Kapolei, 夏威夷州, 美國 有意工作的公司 Aulani, A Disney Resort & Spa 日期已公佈 Apr. 07, 2026

申請

工作概要:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to build a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?

We’re looking for a self-starter who is passionate about what they do and strive for guest satisfaction. Housekeeping cast members play an important role in creating a home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests’ experience. This position is a liaison between the Housekeeping Operation and the Guest Service Managers and will focus on analyzing, tracking and reporting information gathered about our guests through the Resort’s Housekeeping Information Management System.

This is a Full-Time position reporting to the Housekeeping Guest Services Managers and will be working onsite at our breathtaking Aulani Resort on Oahu, Hawaii.

What you will do:

Monitor and control service order dispatching for the Housekeeping Department
Reporting – create and analyze reports – to include monitoring inspection scores, attendant yields, guest delivery trends and other pertinent housekeeping reports. This position will assist in identifying challenges and solutions to improve the guest experience.
Presenting – after creating and analyzing required reports, this position will present information to the Housekeeping Managers and may need to present to other Lines of Businesses
Communicate – work with other Lines of Business leaders (to include Front Desk, Engineering, etc.) to assist in controlling Guest rooms. The coordinator will follow up on rooms that are out of inventory for various reasons.
Wellness Checks – coordinate and direct wellness checks to ensure all occupied guest rooms are recorded on a daily basis. Be the point of contact with our guests/owners when implementing our DND policy.
Assist in organizing and maintaining lost and found items, which includes speaking with Guests
Accurately track lost and found high value item storage and disposition Assist with morning preparations for the Housekeepers, to include board creations
Other duties as assigned, which include (but not limited to) filing, logging, inventory, etc.

Here’s what you will need to be successful in the job:

Flexible/adaptable – will need to work weekends and/or holidays with full seven days a week availability
Demonstrated strong organizational and time management skills with high attention to detail
Proven ability to manage multiple priorities, meet deadlines and multi-task
Ability to learn quickly and adapt to a fast-paced environment
Demonstrated problem solving and decision-making skills; Ability to deal with a variety of challenges and be solution oriented
Strong communication skills both verbal and written
Proven ability and desire to learn and adhere to new policies, procedures and standards
Ability to work on own with minimal supervision
Ability to work efficiently and under extreme pressure and tight deadlines
Previous experience in a hotel or resort environment
Strong computer knowledge/skills and willingness to learn new programs
Understanding of finances of a department
Ability to speak with guests and delivery excellent customer service

Preferred qualifications:

Knowledge of Microsoft Suite: Word, Excel and PowerPoint
Knowledge of HotSOS or other Property Management System
Working experience in Housekeeping Operations or Resort room operations

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, informational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits

The pay range for this role in Hawaii is $22.55 to $32.43 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

申請

關於Aulani, A Disney Resort & Spa:

Aulani, Disney Resort & Spa 將夏威夷島嶼的自然美景與精神融合在一起，並帶著 Disney 神奇魔力，迎接並頌揚夏威夷文化與故事。該度假勝地位於奧胡島上，佔地 21 英畝，度假村專為家庭設計，可讓您在藍天和美景中探索夏威夷的文化、歷史和傳統。演藝人員將栩栩如生地重現這些夏威夷的故事，同時保持 Disney 的著名服務和休閒娛樂活動。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 DVC Hawaii Management Company, LLC，其所屬的業務部門是 Aulani, A Disney Resort & Spa。

DVC Hawaii Management Company, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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