Senior Manager - Park Operations and Security

工作 ID 10145341 地點日本 / 千葉市, 日本 有意工作的公司 Disney Experiences 日期已公佈 Mar. 10, 2026

申請

工作概要:

Overview

The senior manager of Operations at Walt Disney Attractions Japan (WDAJ) serves as consultant, subject matter expert, brand manager and business liaison with Oriental Land Company (OLC) on various operational matters related to the 2 Parks and Disney hotels at Tokyo Disney Resort (TDR). This role particularly has responsibility to oversee the safety and security of Tokyo Disney Resort, and works closely with The Walt Disney Company (TWDC) Global Security team , local and international security industry partners, Japanese and U.S. law enforcement/government partners and, multiple OLC Security teams. Other areas of responsibility include Custodial, Main Entrance/Parking, Guest Relations and the Maihama Resort Line.

Primary Responsibilities:

Serve as Global Security representative and Crisis Management administrator for WDAJ
Partner with U.S. government representatives in Japan and local security and law enforcement agencies and consult on implementation of any plans and practices that ensure the safety and security of TDR
Develop, review and support execution of global security initiatives at WDAJ and Walt Disney Imagineering Japan (WDIJ)
Proactively identify, develop and implement necessary workstreams and projects to support the security of TDR
Observe and share best practices across multiple locations and suggest operational improvements utilizing critical thinking and strategic decision-making skills.
Lead operational rollout of key initiatives within Tokyo Disney Resort, ensuring seamless integration and execution
Engage with Disney partners to contribute to standards development and ensure their effective execution and implementation with OLC
Lead and develop local security team and Cast Members and raising capabilities of direct reports by demonstrating excellent leadership skills and supporting their development
Recognize current local needs and apply successful comparable learnings from the theme park segment and industry
Establish and maintain effective working relationships with OLC partners, internal Disney partner and external partners

Requirements (Knowledge and Skills):

Bachelor’s degree in Business Administration, Hospitality Management or related field. Master’s degree preferred
5 years of experience in operations management within attractions or hospitality industry
Proven track record of strategic development and prioritization skills
Strong strategic thinking, problem-solving, critical thinking and strategy development skills
Strong communication skills with the ability to collaborate effectively across diverse teams and stakeholders
Able to work and excel in a flexible work environment including working a variety of shifts, weekends and holidays

Preferred Requirements:

Bilingual ability in both English and Japanese (verbal and written)
Experience working in a global environment, preferably with exposure to Japanese business culture
Knowledge of Disney standards and best practices

Note: This role may include relocation benefits if the successful candidate is not already based in Tokyo

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Japan, Ltd.，其所屬的業務部門是 Disney Experiences。

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