Senior Data Claims Assistant

工作 ID 10145114 地點基西米, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Mar. 09, 2026

申請

工作概要:

The Risk Management department is responsible for the processing and resolution of Walt Disney World Parks & Resorts’ Workers Compensation and Guest Claims.

Our mission is to deliver the Disney Experience to our Cast, Crew, Guests, Partners and Stakeholders by being a trusted and knowledgeable partner.

What You Will Do:

As a Senior Data Claims Assistant, you will make an impact to the Risk Management Department by supporting our claims teams with accurate data management and timely processing of documents. The Senior Data Claims Assistant is the point person for their area of focus, serving as a role model for the team and exemplifies Disney culture.

This Senior Data Claims Assistant will focus on document management and support for the Workers Compensation team.

Daily responsibilities may include:

Monitoring of shared mailboxes for guest or cast related communications, taking action to ensure communications and documents are preserved and routed appropriately
Conversion of physical mail to electronic documents, categorizing documents and updating metadata appropriately
Reviewing data provided by in-park Cast through Confidential Reports of Injury, ensuring accuracy by correcting data and updating incident codes to enable accurate business insights reporting
Creating and updating claims upon request
Maintaining access to operational records, including first aid logs, adding documentation to claims files as requested
Providing data quality assurance oversight
Engaging in ad-hoc data clean-up efforts
Serving as point of contact for system process inquiries and represent the Data Quality Team on projects
Training peers on system and coding requirements
Participating in initiatives and projects to meet department goals and objectives

Required Qualifications & Skills:

Demonstrated proficiency in Microsoft Office Suite
Ability to professionally handle confidential information with an understanding of the importance of brand awareness
Demonstrated ability to make consistent, precise decisions in repetitive tasks, while maintaining exceptional attention to detail
Demonstrated strong relationship building skills, including the ability to work with all levels of cast members
Capability to work under deadline pressures and handle multiple priorities simultaneously
Effective communicator with excellent oral/written communication and presentation, time management, and organizational skills
Self-starter who excels in a team environment and who challenges the status quo by continually searching for opportunities to improve internal processes
Confirmed ability to solve problems creatively
Familiarity with Walt Disney World property
Completed high school degree or equivalent

Preferred Qualifications:

At least 1 year of experience within Disney Risk Management Services
Experience with Claims Administration Reporting System (CARS)
Experience with SharePoint, Yoda or other document management tools
Experience with Business Objects or other data querying tools
Familiarity with worker compensation or guest claims processes and terminology

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Walt Disney World Resort。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。