Job Requirements

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.  

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!  

This role sits within the Disneyland Ticketing Technology organization in Technology & Digital for Disney Experiences and reports to the Sr. Manager of Disneyland Ticketing Technology.

Responsibilities

• Lead the analysis, design, development, testing, delivery, and enhancement of complex, highly scalable software systems and applications across local, networked, cloud-based, and internet environments.
• Provide technical leadership for large-scale software initiatives, including applications, infrastructure, platforms, and tools.
• Drive architecture, technical direction, and prioritization while partnering with Enterprise Architecture and Solution Engineering on roadmaps and software delivery.
• Develop and implement software components, enhancements, fixes, and new systems while providing design, debugging, and troubleshooting support to development teams.
• Partner with users and cross-functional teams to define system requirements and technical solutions.
• Lead estimation, planning, and budget considerations for complex, scalable projects.
• Establish and promote best practices for the development, maintenance, administration, and configuration of systems across multiple business units.
• Evaluate emerging technologies and drive the adoption of generative AI platforms and solutions to improve software delivery productivity and quality.
• Develop long-term technology strategies and roadmaps for ticketing and entitlement platforms.
• Partner with software vendors to define functional and non-functional requirements and influence solutions to meet business and technical needs.

Technologies We Use

Java, Node JS, the Spring Framework, Services/MicroServices Architecture, .NET, C#, cloud experience (AWS), Python, Relational Database Skills (MS SQL, AuroraDB), Non-SQL (e.g. MongoDB), Docker, Kubernetes, monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), Consul/Vault, mobile development, hybrid or mobile hybrid experience.

Required Qualifications

• Minimum 10 years of related work experience.
• Deep expertise in Java development, Services/MicroServices Architecture, Relational Database Skills (MS SQL, AuroraDB), monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), and Cloud platforms (e.g. AWS).
• Experience leveraging generative AI technologies to improve productivity and software delivery quality.
• Proven ability to lead multiple projects and solve complex technical and operational challenges in an agile environment.
• Strong communication, leadership, presentation, and stakeholder management skills, including experience working with senior leadership.
• Experience documenting technical designs using appropriate diagrams and tools.
• Demonstrated ability to mentor and provide technical leadership across large-scale projects and multiple teams.
• Ability to inspire innovation, creativity, and technical excellence while fostering a diverse and inclusive environment.

Preferred Qualifications

• Domain expertise in Ticketing/Entitlement Management systems.
• Experience in the hospitality or travel industry.
• Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.
• Experience or familiarity with Node JS, Python, Non-SQL (e.g. MongoDB), Docker, Kubernetes, Consul/Vault, Flutter, mobile development, hybrid or mobile hybrid experience.

Required Education

• Bachelor's or foreign equivalent degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or a comparable field of study, and/or equivalent work experience.

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PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $182,200 to $244,300 per year and in Anaheim, California is $191,300 – $256,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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