Front Office/Guest Relations/Ticketing F/M/NB - CDD
工作概要:
The Disneyland Paris difference?
A unique working environment in an international context with many opportunities,
Continuous working hours with consecutive days off and overtime pay,
Up to 6 weeks' vacation per year and 3 days' fractional leave,
13th month's pay (after one year's seniority),
Bank holidays with double pay (after one year's seniority),
Accommodation near our parks, subject to availability,
Reimbursement of part of transportation costs (80% of the Navigo Pass), meals and other fare reductions,
Access to the parks and the Disney+ platform,
Costume supplied and laundered,
And many other benefits (more here): supplementary health insurance, training time, recognition programs, exclusive events, parenting assistance, company concierge service...
Have you ever dreamed of being a Cast Member and bringing the magic of Disneyland Paris to life for its Visitors? Whether in one of our Parks, Hotels or Disney Village we offer a large variety of roles and opportunities as a Cast Member.
Apply here to be considered for the following four customer service positions:
Reception Host/Hostess M/F
Guest Relations Host/Hostess M/F
Ticketing Host/Hostess M/F
職責:
Reception Host/Hostess M/F:
Reception team members can work in a variety of locations. Daily responsibilities may include processing hotel guest check-in and check-out, creating personalised interaction with our guests, improving the guest experience in the face of unforeseen events by offering alternatives and/or solutions and making additional sales.
Guest Relations Host/Hostess M/F:
Guest Relations team members can work in a variety of locations, both indoors and outdoors. Daily responsabilities may include improving the guest experience in the face of unforeseen events by offering alternatives and/or solutions, giving advice and booking tables at Resort restaurants, managing the attribution of Easy Access Cards and Priority Cards to disabled guests and taking care of lost children at the ‘Baby Care Center’.
Ticketing Host/Hostess M/F:
Ticketing team members can work in a variety of locations, both indoors and outdoors. Daily responsibilities may include greeting and advising guests, recommending the ticket or service that best meets their needs, improving the guest experience in the face of unforeseen events and managing guest flow prior to Park daily opening and as guests exit.
Our theme parks, hotels, Disney Village operate 24 hours a day, 365 days a year and working hours can start as early as 6am while others can end as late as 2am.
基本條件:
- Be at least 18 years old
- Fluent in French (B2) and Intermediate English (B2) as well as a third European language (B1+/B2)
- Ability to work effectively independently or in a team
- Standing for 2 to 3 hours at a time
- Excellent sense of hospitality
- Ability to perform several tasks at once and work in a fast-paced environment
- Speed, accuracy and efficiency are required and the ability to work well under pressure.
- Ability to handle and resolve situations Visitor
- Receptive to special requests
- Enthusiastic about interacting with and helping the Visitors.
- Able to make independent decisions for our Visitors
- Self-directed (can perform tasks with minimal supervision)
- Eager to follow instructions and take instructions
- Flexible/adaptable
- Support from other actors working in your team
- Can perform repetitive tasks while maintaining quality
- Excellent verbal communication skills
- Willingness to work outdoors even in bad weather
- Must be flexible and able to work a variety of schedules, including weekends, holidays and special events.
- Perform all work-related duties in a friendly and cordial manner, committing to exceed customer expectations.
理想條件:
其他資訊:
You Apply for this job for :
Fixed-term contracts ranging from 2 to 8 months (July and August are mandatory working months), running from March to November 2026, 35H per week.
Interviews will be conducted remotely for positions based in Marne-la-Vallée.
關於Disneyland Paris:
Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作,發揮多種職業所長。他們的使命:在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地!
創造夢想的過程中,蘊含多重責任。對於我們的度假村而言,長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾,當中有賴員工及持份者的持續參與
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 EURO DISNEY ASSOCIES SAS,其所屬的業務部門是 Disneyland Paris。
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