Manager- Analytics & Reporting
工作概要:
About the Role & Team
"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"
In this role, you will inspire and lead Worldwide Safety & Auditing’s (WSA) Analytics and Reporting Team to transform raw data into actionable insights that guide business strategy. This role serves as a bridge between Safety technical data infrastructure and executive decision-making. You will guide the team to apply statistical methods, perform exploratory analysis, identify trends/anomalies, and building predictive models.
You will manage data and analysis utilizing data lakehouse architecture, integration and cross correlation of multiple data streams, leverage statistical methods, artificial intelligence (AI), and machine learning methods to render predictive/leading indicators. Examples of reports generated and distributed include Executive dashboards, Safety, Health Readiness and OSHA dashboards, downtime, labor, legal reports, and other various reports centered around driving Safety and continuous improvement across the organization.
You will report to Senior Manager-Tech Development & Reporting Analytics
This is a Full-Time role
What You Will Do
Team Leadership & Development:
Recruit, train, and mentor a team of data analysts.
Delegate tasks, set deadlines, and monitor project progress.
Conduct performance evaluations and provide technical guidance on methodologies.
Strategic Planning:
Work with WSA Leadership and Define metrics (KPIs) and data analysis strategies.
Identify and prioritize high-ROI analytics projects based on business needs.
Align analytics initiatives with overarching organizational goals.
Data Governance & Quality:
Establish standard operating procedures for data collection, cleaning, and analysis.
Ensure data accuracy, integrity, and compliance with regulations.
Perform periodic risk assessments and initiate risk control strategies.
Ensure reporting continuity and performance optimization. Verify report utilization and audit trends to alert stakeholders and leadership of exceptions, decreased performance or other abnormalities.
Manage and optimize infrastructure for data intake and engineering.
Stakeholder Management:
Act as a liaison between technical teams and non-technical stakeholders.
Translate complex findings into digestible reports, presentations, and data stories.
Secure "buy-in" from senior leadership for data-driven recommendations.
Focus on strategies to improve quality of service, consistency and cost.
Technical Oversight:
Oversee the selection and implementation of analytics tools (e.g., Tableau, Power BI).
Lead the design of database systems and reporting dashboards.
Stay updated on industry trends, such as AI, machine learning and big data tools.
Create and manage data roadmap to ensure AI ready data and data products meeting the standards of Data Products and Platforms (DPP).
Required Qualifications & Skills
Analytics, Trending & Reporting
Proven ability to define KPIs/metrics, detect trends in complex datasets, and produce executive-ready dashboards and written insights that inform decisions.
Expert data storytelling—able to translate complex analysis into clear recommendations for technical and non-technical stakeholders.
Statistical & ML Foundations
Hands-on proficiency with statistical analysis and predictive modeling (e.g., regression/classification, feature selection, model validation, experimentation A/B testing).
Data Platforms & Engineering (Modern Data Stack)
Hands-on experience with Snowflake, Airflow, dbt and modern ELT patterns.
Advanced SQL and experience building reliable ELT pipelines on cloud data warehouses (e.g., Snowflake).
Experience operationalizing dashboard usage metrics for data products and dashboards.
Experience designing semantic/metrics layers to enable governed self-service analytics.
AI tool assessment, development, and deployment in the data analytics environment
Hands-on experience in the use the following applications and environments: Service Now, SharePoint, Maximo, BusinessObjects, Tableau, PowerBI, OpSheet, Snowflake, AWS, Splunk, Airflow, Grafana, and Apex.
Preferred Qualifications
It would be great if you also had experience with:
Previous technology role with increasing levels of responsibility.
Experience with Artificial Intelligence, and Machine Learning – specifically Natural Language Processing.
Experience with AWS Environments and Kubernetes / Airflow or other orchestration tools.
Experience with accelerated development tools like Cursor.
Experience with JavaScript / Django and UI/UX Design.
Education
Bachelor’s degree in a quantitative field (Statistics, Data Science, Computer Science, Engineering) or equivalent experience.
Advanced degree a plus.
5–8+ years in analytics/data science, including 2–3+ years leading analytics/data science teams or squads.
Certifications (e.g., AWS/Power Platform/Tableau, dbt Analytics Engineering) or equivalent portfolio.
#li-sb6
關於Walt Disney World Resort:
自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.,其所屬的業務部門是 Walt Disney World Resort。
Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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