Talent & Growth Planning & Ops Consultant
工作概要:
About the Role:
The Talent & Growth Center of Excellence (T&G COE) is responsible for defining and
delivering enterprise-wide talent strategies—spanning talent management, leadership
development, executive experiences, skills foundations, performance, potential, and
succession planning. The team designs integrated, data-driven solutions that help the
organization know, grow, and prepare its talent, while enabling consistent, scalable
practices across all segments.
The T&G Planning & Operations Consultant is a key member of the T&G Operations team,
independently supporting and leading key aspects of the end-to-end execution of virtual
and in person delivery of learning programs, courses, and leadership offerings. This role
ensures seamless participant engagement, logistical readiness, and high-quality delivery
execution across T&G's portfolio of offerings. The Consultant partners closely with the
Planning and Operations team, T&G program teams, facilitators, and enterprise partners to
coordinate operational elements including participant registration, communications,
scheduling, materials preparation, and delivery logistics, supporting consistent execution
across the Plan–Design–Launch–Measure–Sustain operating model.
Responsibilities:
Delivery Planning & Logistics
- Independently plan and execute for virtual and in person delivery of T&G programs and services, learning experiences, and leadership offerings.
- Coordinate end to end event logistics including scheduling, venue/room setup, technology checks, facilitator needs, and contingency planning.
- Ensure delivery readiness by preparing agendas, run of show documents, materials, and course collateral.
- Prepare and organize program materials for virtual and on site sessions, ensuring accuracy and proper distribution.
- Lead live session execution, including welcoming participants, managing chat/Q&A, coordinating breakout rooms, and supporting facilitators.
Business Quality & Improvement
- Ensure facilitators are prepared and ready for all sessions.
- Proactively identify opportunities and partner with the broader team to streamline logistics, improve communication flows, and enhance overall delivery effectiveness.
- Contribute to maintaining, reviewing, and improving Standard Operation Procedures (SOPs) and delivery readiness checklists.
Participant & Registration Management
- Independently manage participant registration, enrollment tracking, waitlists, and confirmations using enterprise systems and tools.
- Ensure participant communications, including pre work, reminders, and post session follow ups, are timely and accurate.
- Serve as a responsive point of contact for participant inquiries, resolving issues quickly and professionally.
Partnership & Collaboration
- Partner with leadership to proactively prioritize work, align on timelines, and execute program requirements.
- Partner with T&G Shared Services, Project Management Office (PMO), and Program
- Leadership to ensure operational elements align with program intent and experience goals.
- Build strong working relationships across the T&G COE and with facilitators to ensure smooth and consistent learner experiences.
Required Qualifications:
- 2–4 years of experience in event coordination, learning delivery, project coordination, hospitality, or similar operational roles.
- Strong organizational and planning skills with high attention to detail.
- Ability to manage multiple tasks, schedules, and stakeholders in a fast paced environment.
- Strong written and verbal communication skills.
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to create documents, presentations, and spreadsheets to support day-to-day operations.
- Comfort with technology platforms (e.g., Teams, learning systems, registration tools).
- Ability to build strong, service-oriented relationships with partners and participants.
Preferred Qualifications:
- Experience supporting virtual and in person learning delivery.
- Familiarity with T&G programs, offerings, or talent development processes.
- Experience with enterprise registration, communication, or event management systems.
- Experience with facilitation.
Additional Information:
Location: Burbank or Orlando
The hiring range for this position in Burbank, CA is $87,200.00 to $106,400.00 and Orlando, FL is $83,000.00 to $101,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney HR Strategies & Services, LLC,其所屬的業務部門是 The Walt Disney Company (Corporate)。
Disney HR Strategies & Services, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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