QA Engineer II
工作概要:
About the Role
The Walt Disney Company is seeking a detail-oriented and technically skilled Software Test Engineer to support the MyDisneyToday ServiceNow portal—a world-class internal platform designed to enhance employee experience across the enterprise.
You will be responsible for translating user stories and acceptance criteria into robust test cases using tools such as ATF, Tosca, and other performance testing frameworks. This role plays a critical part in ensuring that complex software implementations are functional, reliable, and optimised for performance across ServiceNow modules including ITSM, CMDB, and integrations.
Key Responsibilities
Test Strategy & Planning
Design and execute performance tests to validate application behaviour under complex use cases.
Ensure application performance best practices are embedded in design and development.
Identify performance impacts of interdependent services and applications.
Test Execution
Develop and maintain component-level and major functionality tests using ATF, Tosca, or similar tools.
Update and create performance test scripts to reflect new feature development.
Simulate large enterprise environments using tools such as JMeter, LoadRunner, BlazeMeter, or Akamai CloudTest.
Test Analysis & Troubleshooting
Track and analyse performance metrics to evaluate product quality.
Use logs (e.g., Splunk), monitoring tools (e.g., New Relic, DataDog), and stakeholder input to identify root causes of performance issues.
Present performance test data and insights to technical and non-technical audiences.
Collaboration & Alignment
Partner with Developer Leads, Architects, and Product Teams to ensure technical and operational models meet system and business requirements.
Align testing efforts with platform architecture and cross-functional delivery goals.
Basic Qualifications
Minimum 3 years of experience in software test engineering or development within an enterprise environment.
At least 1 year of experience testing end-user facing applications.
Conceptual understanding of software development practices and procedures.
Experience with REST API testing and performance modelling.
Hands-on experience with performance testing tools and techniques.
Strong analytical and problem-solving skills.
Effective communication skills across technical and non-technical audiences.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
Experience with multiple platforms and integrations.
ServiceNow Certified Systems Administrator.
ITIL v3 or v4 certification.
Advanced training in agile, product, or software engineering methodologies.
Education
Required: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
Preferred: Master’s degree or equivalent advanced education in a related field.
Key Attributes
Strategic thinking and broad perspective on business and technology.
Strong relationship-building and stakeholder management.
Results-driven and metrics-focused.
Creative problem-solving and innovation mindset.
Adaptability and resilience in dynamic environments.
Professional excellence and commitment to continuous improvement.
Decision-Making & Supervision
Operates with minimal supervision and moderate autonomy.
Receives short- and mid-term assignments and manages own workload.
Work is reviewed upon completion; decisions are made independently within defined parameters.
Seeks approval occasionally, typically when operating outside normal parameters.
Why Join Us?
At Disney, technology powers the magic. As part of our Enterprise Technology team, you’ll help build and maintain the systems that support our iconic brands and global operations. We offer a collaborative work environment, opportunities for growth, and a culture that celebrates diversity, creativity, and innovation.
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney (India) Private Limited,其所屬的業務部門是 The Walt Disney Company (Corporate)。
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