Front of House (Receptionist) - ILM Vancouver

工作 ID 10154654 地點溫哥華, 加拿大 有意工作的公司 Industrial Light & Magic 日期已公佈 Jun. 30, 2026

申請

工作概要:

This is a 100% onsite position, working in our Coal Harbour location. The hours are Monday to Friday, 8:30 am to 5:30 pm with a one-hour meal break. Occasional paid overtime evening and weekend work may be required with adequate notice.

Position Summary

The Front of House position supports our studio by working with Operations Team members, focusing on attitude, efficiency and customer service. You’ll be responsible for representing the studio and its culture in a positive manner and helping to answer questions and find solutions to various inquiries from employees, clients and vendors. The position will support a wide array of administrative tasks in addition to enforcing security protocols and supporting studio events. Prior industry experience is not required, just a positive approach and the ability to multi-task in a dynamic team environment.

This position is open to B.C. residents only who currently have the right to work in Canada.

What You’ll Do

Acts as first point of contact and security at the reception area; receives and announces visitors, candidates and deliveries, answers questions
Enforce security standards, including managing badges, and ensuring proper check in for employees, and visitors
Manage and facilitate studio tour requests, ensure security protocols are followed
Act as the first point of contact for basic first aid services, document incidents and report to HR, sit on the OHS Committee
Ensure the first aid room is fully stocked, track and order supplies as required
Update the in-house display contents using company software
Maintain a tidy and safe reception area; ensure hygiene standards are maintained
Manage parking registration, tracker and coordination with the landlord
Facilitate parking requests, ensuring that parking spaces are allocated to appropriate stakeholders
Answer reception phone for studio entry and deliveries, assist with shipping and receiving as required
Manage desk booking software including assisting with bookings, troubleshooting and providing reports as requested on usage both actual and forecasted
Coordinate calendar reservations for studio amenity spaces
Primary point of contact for external bookings with The Stack management
Assist with coordinating and facilitating studio screening
Oversee deliveries, courier requests, crew gear and swag distribution and IT pickups
Manage company cell phone tracker and inventory
Support visits for internal and external guests
Event coordination under the guidance of studio management, including budgeting, planning, social committee leadership and live event management
Assist with studio initiatives and projects as directed

What We’re Looking For

Previous experience in a customer service role (3+ years)
Previous experience in Executive Assistance, Administration or Reception role
First Aid Level 2 certification, or willingness to be trained
Experience planning and executing events
Confident, engaged, curious, outgoing, innovative and a proactive problem solver
Excellent communication and client handling skills
Builds relationships with stakeholders, passionate about delighting customers and colleagues
Focus on delivering outcomes promptly and to a high standard
Applies critical and creative thinking to resolve issues in the most cost and time-efficient manner
Works well within a team environment with a focus on personal deliverables; takes ownership and keeps stakeholders informed
Interest in film / visual effects / graphic arts industries
Strong working knowledge of Windows, MS Office package, Google Workspace (GSuite) and Canva

JoinILM

The hiring range for this position in Vancouver is C$37,960 to C$50,200 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A full range of medical, financial, and/or other variable pay or benefits, may be offered dependent on the level and position offered.

申請

關於Industrial Light & Magic:

ILM 由 George Lucas 於 1975 年創立，擁有世界領先的設施，服務電影、商業製作和吸引力產業。ILM 已為 325 多個拍攝影片創造了視覺效果，並在有史以來全球票房前 10 名中的 7 部中發揮了重要作用，並在前 50 名中參與了 25 部。ILM 設定了視覺效果的標準，在電影歷史上打造一些極有魅力的角色。公司為數碼革命的前沿，繼續在視覺效果、VR、AR以及沉浸式影院中開辟新天地。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 ILM (Vancouver) Inc.，其所屬的業務部門是 Industrial Light & Magic。

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