Senior Specialist, Cast Engagement

工作 ID 10156502 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Aug. 03, 2026

申請

工作概要:

The Senior Specialist, Cast Engagement supports the planning and delivery of Cast Engagement initiatives that enhance Cast experience across Hong Kong Disneyland. The role partners closely with the Manager, Cast Engagement to bring initiatives from ideation to execution, while coordinating stakeholders and developing engaging communications and recaps that connect and inspire Cast Members.

Key Responsibilities

1. Program delivery & Execution – Lead the end-to-end planning and execution of assigned Cast Engagement initiatives, including locally developed and global programs. Manage assigned workstreams from concept development through implementation, proactively identifying solutions, managing risks, and recommending approaches that support successful program outcomes.

2. Stakeholder Coordination – Build effective partnerships with Lines of Business (LOBs), HR functional teams, communications partners, representative groups, and other stakeholders. Align objectives, facilitate collaboration, and maintain stakeholder engagement to support the successful implementation of initiatives across the resort.

3. Content Development & Storytelling – Develop compelling communications, presentations, event recaps, and multimedia content that showcase Cast Engagement initiatives, celebrate Cast stories, and strengthen connections with Cast Members. Translate program outcomes and feedback into meaningful narratives that enhance engagement and visibility.

4. Idea Generation & Continuous Improvement – Leverage feedback, engagement data, Employee Experience Survey results, workforce insights, benchmarking of engagement practices across Disney Parks and Resorts, and AI-enabled solutions to identify opportunities and recommend enhancements to Cast Engagement programs. Proactively introduce innovative ideas and best practices that elevate the Cast experience and drive continuous improvement across HKDL.

5. Operational Excellence – Manage project timelines, budgets, logistics, and vendor relationships while ensuring appropriate governance, compliance, and effective resource utilization. Maintain a high standard of quality and professionalism across all assigned initiatives.

Requirements

Minimum 5 – 8 years of relevant experience in event planning, project management, employee engagement, communications, marketing, or HR-related functions.
Strong organization, coordination, communication, and stakeholder management skills, with attention to detail and the ability to manage multiple projects in a fast-paced environment.
Proactive, collaborative, creative, and solution-oriented, with the ability to take ownership within scope and contribute ideas in planning discussions.
Strong presentation and storytelling skills, with proficiency in Microsoft Office applications and AI-enabled solutions. Experience with graphic design and video editing tools such as Canva, CapCut, or Adobe Illustrator is an advantage.
Proficient in written and spoken English and Chinese
Candidates with less experience may be considered for a junior position.

HKProfessional #LI-CL1

申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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