Specialist, Ticketing Services (1-year contract)

工作 ID 10155558 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Jul. 16, 2026

申請

尊享福利

香港迪士尼樂園為我們的演藝人員提供多元化尊享福利。

前線工作交通津貼
The Disney Commuter Assistance Program helps Disney employees and cast members find commuter resources, options, and incentives.
前線工作膳食津貼
超時、清晨、深夜工作津貼
全職年終酌情獎金
員工尊享折扣優惠（樂園商品、餐飲、酒店住宿）
Discounts are available at select hotels, dining, merchandise and recreation locations.
迪士尼樂園免費入場
Complimentary theme park admission for full-time and part-time positions after two weeks of employment

"我很高興能夠在最奇妙的地方工作！"

商品銷售款待專員 Timmy

工作概要:

The Specialist, Ticketing Services is responsible for the development and implementation of product offerings within Hong Kong Disneyland's ticketing system, Galaxy, supporting a wide range of business initiatives across ticketing, F&B, merchandise, hotel and special experiences. This role serves as a subject matter expert on ticketing system and its related sales ecosystem, leveraging extensive knowledge of multiple sales channels, product offerings and integrated systems to deliver accurate, innovative and seamless solutions that enhance both business performance and Guest experience. The position also plays an integral role in driving process improvements and supporting the successful launch of new products across the resort.

Responsibilities:

Perform the product development related to ticketing system including but not limited to ticket codes (PLU), access control, access calendar, prices, discount, sales programs, etc.
Be the advisor to other relevant teams on the transaction flows in ticketing platform and the related systems/platforms
Develop the transaction process flow related to ticketing system to ensure accuracy and efficiency and manage the user experience on the user menu
Be the subject matter expert Trainer to all internal users and prepare the training materials

Requirements:

Higher Diploma in Business Administration, Computer Science, Information Technology, Tourism, or other related disciplines
Minimum 3 years of relevant experience. Experienced in the theme park operations is advantageous
Knowledge in Galaxy, Opera, and Business Objects (BO) are required.
Highly detail-oriented with a strong focus on accuracy, controls and process governance.
Self-motivated, adaptable and capable of managing multiple priorities in a dynamic environment.
Excellent command of written and spoken English and Chinese (Cantonese and Mandarin)
Candidates with less experience will be considered as Associate Specialist, Ticketing Services.

HKProfessional #LI-CL1

申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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