Associate Manager, Learning & Development
工作概要:
The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
Design, develop, and facilitate leadership, talent development, and learning programs in in-person, virtual, and self-directed formats.
Consult with HR and business stakeholders to understand needs, recommend solutions, and align learning with segment and enterprise priorities.
Manage small to mid-sized learning projects, including planning, timelines, communications, and coordination of resources.
Use AI, digital tools, and new technologies to improve engagement, accessibility, and scalability of learning programs.
Evaluate programs using data and feedback, summarize insights, and recommend improvements.
Build strong stakeholder relationships through clear communication, expectation setting, and alignment with operational goals.
Manage workload independently in a fast-paced environment, balancing problem-solving with hands-on delivery.
Required Qualifications
Strong experience designing and facilitating leadership, talent development, and learning programs.
Ability to apply AI, digital tools, and new technology to enhance learning solutions.
Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
Effective consulting, communication, influencing, and stakeholder management skills.
Collaborative team player who can also work independently with minimal guidance.
Ability to solve complex problems and communicate difficult or sensitive topics clearly.
Excellent facilitation, presentation, and communication skills across different audiences and formats.
Bachelor's degree or above in a relevant field.
8+ years of experience in learning and development, leadership development, organizational development, performance consulting, or a related field.
Preferred Qualifications
Experience in learning, development, or talent management within a large, complex, or global organization, preferably in hospitality, travel, or entertainment.
Knowledge of adult learning theory, instructional design, and blended learning approaches.
Experience using learning or talent management systems and collaboration tools such as Microsoft 365 or SharePoint.
HKProfessional #LI-CL1
關於Hong Kong Disneyland Resort:
香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中,在八個不同園區可盡情探索,親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店,令旅程更加完美。香港迪士尼樂園全心投入服務香港社區,致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務,關愛社會上有需要人士和家庭,啓發兒童和青少年的創意,更推動環境保護及健康生活。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 HK International Theme Parks Limited,其所屬的業務部門是 Hong Kong Disneyland Resort。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求
遇到技術問題?查看常見問題以尋求協助。
關於香港迪士尼
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