Sr Business & Information Analyst I

工作 ID 10149266 地點班加羅爾, 印度 有意工作的公司 The Walt Disney Company (Corporate) 日期已公佈 May 20, 2026

申請

工作概要:

About the Role

The Walt Disney Company is seeking a technically curious and collaborative Senior Solutions Engineer to join the Enterprise Technology team, supporting the Digital Experience organisation. This role focuses on configuring, maintaining, and enhancing the Atlassian ecosystem (Jira and Confluence Data Center platforms) to improve internal digital tools used by Disney’s global workforce.

You will work closely with engineering, product, and support teams to deliver scalable solutions, contribute to platform stability and continuous improvement, and support thousands of employees and cast members worldwide.

Key Responsibilities

Platform Configuration & Administration

Configure and manage Jira and Confluence Data Center environments, including native features and third-party plugins.
Build Jira projects and design custom workflows based on business needs.
Administer Confluence spaces, templates, and permissions.
Maintain system documentation and operational procedures.

Technical Support & Troubleshooting

Troubleshoot and resolve technical issues via service ticket queues.
Communicate effectively with stakeholders to understand requirements and provide timely support.

Collaboration & Continuous Improvement

Collaborate with engineering, product, and support teams to deliver scalable solutions.
Contribute to platform stability, scalability, and continuous improvement initiatives.
Stay updated on emerging technologies and DevOps best practices.
Perform additional duties as assigned.

Basic Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience.
Exposure to Atlassian tools (Jira, Confluence) through coursework, internships, or work experience.
Introductory experience with SQL and JQL.
Understanding of SDLC and application support processes.
Strong communication skills and structured problem-solving ability.
Detail-oriented with a commitment to quality documentation.

Preferred Qualifications

Familiarity with scripting languages (Python, JavaScript, Bash).
Exposure to cloud platforms (AWS, Azure) and containerisation tools (Docker, Kubernetes).
Experience with Git and version control workflows.
Understanding of Agile methodologies and REST APIs.
Awareness of authentication protocols (SSO, SAML, OAuth2).
Interest in automation and extending Jira/Confluence functionality.
Experience supporting enterprise-level applications in large-scale environments.

Education

Bachelor’s degree in a relevant technical field (Computer Science, Engineering, etc.) or equivalent experience.

Key Competencies

Platform Administration & Configuration
Technical Troubleshooting & Support
Collaboration & Stakeholder Engagement
Agile Delivery & DevOps Practices
Documentation & Process Discipline
Continuous Improvement & Innovation
Communication & Problem Solving

Decision-Making Scope

Operates with moderate autonomy and technical ownership.
Responsible for executing platform configuration and support tasks.
Makes independent decisions on implementation and troubleshooting.
Collaborates with senior engineers and leadership for strategic alignment.

Why Join Us?

Be part of the team that powers Disney’s internal digital tools—from theme parks to studios. Work in a collaborative, service-focused environment that values innovation and agility. Grow your technical expertise while contributing to platforms used by thousands of employees and cast members worldwide.

申請

關於The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney (India) Private Limited，其所屬的業務部門是 The Walt Disney Company (Corporate)。

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