Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

Here are a few reasons why we think you’d love working here: 

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.  

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. 

Commerce, Data & Identity provides the core product management functions for areas crucial to Disney’s media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company. 

Job Summary

The Commerce Data and Identity alliance in Disney Entertainment ESPN Product & Technology is looking for a Senior Product Manager to drive the design, implementation, and optimization of scalable, compliant, and reliable tax and billing infrastructure, supporting seamless subscription experiences for our growing global customer base.

The Senior Product Manager, Tax and Billing, is a pivotal member of our Commerce Product team dedicated to enabling global monetization of our streaming products (Disney+, Hulu, ESPN). As a subject matter expert, you will ensure accuracy in all our transactions, drive compliance with an evolving regulatory landscape, and mitigate legal and financial risks—empowering Disney’s streaming business to scale boldly and sustainably.

Key Responsibilities:

• Own and drive product strategy and vision for core commerce platform features: recurring billing, invoicing, refunds, and tax compliance

• Serve as a critical escalation and decision-maker for billing, tax, and revenue-impacting platform issues

• Establish and maintain high-integrity systems with the goal that every transaction charged, taxed, invoiced, collected, reported, and refunded is correct, scalable, compliant, and transparent

• Monitor and navigate regulatory change, supporting Disney’s global footprint and growing products while actively mitigating compliance, legal, and financial risks.

• Lead projects for scalable systems that can adapt to business growth and increasing complexity.

• Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

• Work cross functionally with members of the product team, revenue recognition team, legal teams, data & analytics teams, localization team and more, to identify requirements for new features that ensure compliance

Required Qualifications:

• 7+ years of product management experience, with focus on billing, tax, commerce, or financial platforms at scale (preferably in subscription-based businesses).

• Strong track record of leading cross-functional platform teams in large global organizations.

• Ability to simplify complex business and regulatory problems and turn them into scalable, user-focused platform features.

• Proven experience working with engineering and data teams to deliver reliable, scalable solutions.

• Excellent stakeholder management, leadership, and communication skills

• BA/BS in Engineering, Math, Science, Economics, or equivalent.

Preferred Qualifications:

• Advanced CS degree or MBA is a plus

• Experience in a media, streaming, or direct-to-consumer subscription business.

• Expertise in global tax, invoicing, and regulatory compliance requirements for digital subscription services.

• Strategic and decisive, with the judgment to clearly evaluate and communicate risks in ambiguous environments

• Deep understanding of modern commerce stacks, including microservices architecture and API design principles

• Direct experience or expertise with major global payment gateways (e.g., Adyen, WorldPay) or global tax engines (e.g., Vertex, Alavara)

The hiring range for this position in Santa Monica, CA is $155,700 to $208,700 per year and in New York City, NY is $163,100 to $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.