Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. ​

Responsabilidades:

• Work alongside the team of Pool Service Host/Hostesses and providing leadership, guidance, mentorship and direction
• Supervise the overall cleanliness and sanitation of pool deck area and pool furniture. Daily tasks including but are not limited to: trash/garbage collection, towel stocking and distribution, and laundering/changing out of cushion covers for adult pools
• Report all maintenance directly or indirectly impacting guest experience (by basis of safety, efficiency & show) immediately and follow through
• Identify, mentor and develop future successor
• Proactively engage with guests of all ages; this position has high guest interaction
• Lead all aspects of pool towel distribution and collections onboard and in our private island operations
• Complete additional job responsibilities, as assigned by Disney Cruise Line leadership, based on operational need
• Follow all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
• Participate in Emergency Duties as specified in the ship Assembly Plan

Qualificações básicas:

• 1 year Professional work experience in a supervisory capacity, within the last 3 years
• Ability to thrive in a fast-paced multi-tasked environment, balancing multiple requests/projects simultaneously on the Pool Deck
• Experience working in a high guest service focused company
• Excellent verbal communication skills
• Be able to work with and use various chemicals and cleaners
• Confidence to deal with difficult guests
• Displays effective collaboration and always shows good judgment
• Physically fit, with endurance to lift 50lbs and run up and down stairs multiple times during the day
• Basic computer skills required

Informações adicionais:

This is a SHIPBOARD role.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.