At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. 

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Connected Products organization within Technology & Digital for Disney Experiences. It works closely with Disney Cruise Line and dev ops teams from across the company. 

The Senior Site Reliability Engineer will report to the Manager of Technology.

About The Role & Team:

The Connected Products team is responsible for a Global Platform for managing IoT Devices, Sensors, Toys and Media across the Parks and Cruise Line.  We implement highly available, high-volumes services that deliver real time integrations with partner teams across web, mobile, and in person to deliver personalized transactions and exciting interactive experiences.  We are looking for a Site Reliability Engineer who wants to sustain and expand upon these critical services that support Guests experiencing the Disney Magic on both land and sea!

What You'll Do:

• Drive a DevOps culture among peers and developers

• Design, build, and support of the Connected Products platform

• Consult, design, build, and support development pipelines, automate infrastructure and operations, create telemetry for monitoring, engineer high reliability and reinforce best- practices to secure company data

• Strong systems administration skills on Linux, Docker Containers, and AWS Deployments, and must have extensive experience with web technologies, source control management using Github, Gitlab, and Helm

• Perform systems administration in Linux Containers and Kubernetes Clusters and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, operational excellence and application stability, security, performance, and capacity management, as well as documentation

• Sustain and manage the CICD pipelines of multiple Java-based applications and Angular single page applications

• Monitor for vulnerabilities and enforce security policy across the development team

• Drive incident response, root cause analysis, and defect remediation

• You will be expected to stay up to date with emerging technologies

Required Qualifications:

• Minimum 5 years of related work experience

• Proficient in agile environments

• Applied understanding of observability principles using relevant tools

• Familiarity with commercial and open-source monitoring platforms

• Hands-on experience with CI tools like Gitlab, AWS CodeBuild, Harness and Rancher

• Proficient in configuration management tools: Terraform and Helm

• Experience in object-oriented programming languages such as Java

• Experience in procedural programming languages such as Python

• Experience with MongoDB

• Skilled in Cloud environments AWS and On-Prem Kubernetes

• Collaborative in building reliable, scalable enterprise systems

• Capable of identifying root causes in large-scale distributed systems

• Proficient in Linux administration, troubleshooting, and security

• Leading technical projects and ensuring smooth delivery

• Collaborative work with Security Operations teams for secure solutions

• Strong troubleshooting skills across systems, network, and code

• Deep expertise and knowledge in the field

Preferred Qualifications:

• Experience with Incident Response

• Experience working on cross-team projects

• An ability to work both independently and collaboratively

• Strong communication skills and a desire to share and learn

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in Bay Lake, FL is $135,200.00-$181,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.