This role sits in the Disney Consumer Products (DCP) - Licensing Technology organization within Disney Experiences (DX), a division of The Walt Disney Company (TWDC). The Senior Product Solutions Manager will report to the Product Management Director

The Senior Product Manager will identify workflow improvements, facilitate conversations with our Vertical Product, Licensing Product Approval and Digital Asset Management Systems’ stakeholders across the global Disney Consumer Products (DCP) Segment and technology partners to align overall business and technical objectives. This role will drive change management plans to prepare the business for next generation features in PLM and DAM platforms. This person will collaborate with project management and software development teams to support the launch and ongoing operational improvements of our Product Approval and Artificial Intelligence Systems.

The successful candidate will have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. The Senior Product Solutions Manager will ensure IT processes are repeatable, recommending smart approaches to gather requirements and deliver projects while providing business value. The candidate will identify and assess potential “forward-thinking” solutions for both technical and business feasibility.

You will be able to work well under pressure, thrive on change, and seek opportunities to find solutions for new business opportunities. You will be detail oriented, have strong communication skills as well as be able to operate and interact at many levels in an organization.

Responsibilities:

• Design and manage the full-cycle development of DCP technology products from ideation to delivery with an understanding of Disney’s PLM and DAM lifecycles

• Translate PLM and DAM governance goals into a technology product strategy and roadmaps by effectively communicating with global business partners

• Collaborate with engineering, design, architecture, and quality assurance partners to ensure development is in line with product strategy and roadmap

• Define processes for DCP applications and platforms, system specifications, and working parameters for software use and compatibility

• Develop Proof of Concept prototypes collaborating with engineering, architecture and technical operations

• Connect with users regularly to have a deep understanding of their needs, pain points, and how they experience your products

• Develop and document clear, actionable requirements and user stories for the development team, including well-defined acceptance criteria and alignment with test scenarios.

• Create supporting wireframes and business process models to visualize and validate proposed solutions.

• Participate in and influence technical discussions to solve complex business/system problems

• Prioritize the product backlog and make recommendations to business partners and leadership while considering trade-offs

• Establish product release plan and set expectations with new feature delivery

• Perform analysis across a complex integrated environment to assess data accuracy, troubleshoot issues, and answer partner questions

• Create user training documentation and host user training sessions for product adoption

• Demonstrate knowledge and mastery of Agile project methodology and change management principles

Qualifications

• BS/BA in Computer Science, Information Systems, Engineering, or related field

• 4+ years of experience in building consumer-quality technology products from ideation to launch/support

• 5+ years of experience in Product Management, defining and implementing end-to-end product strategies influencing the business

• Experience with complex, highly integrated product approval systems, including interfaces with Digital Asset Management (DAM), Product Lifecycle Management (PLM), Contract Management, Data Warehousing, Master Data Management (MDM), and Product Master solutions

• Demonstrated ability to define and shape future products by contributing to the framework (architecture) used across multiple products or systems.

• Expertise in multi-layered technical environments which shape next generation initiatives

• Experience in creating product roadmaps for new and existing products

• Excellent organizational and communication skills, with the ability to balance multiple priorities and set expectations

• Proven leader that nurtures positive relationships with business users and technology engineering partners

• Ability to explain complex concepts in a digestible way across business and technology partners at all levels

• Experience in Agile/Scrum methodologies

• Excellent analytical, trouble shooting and problem-solving skills with attention to detail

• Ability to lead cross-team projects

Preferred Qualifications

• Masters Degree in a related field

• Understanding of Licensing and Consumer Products industry with demonstrated domain experience in Product Lifecycle and Digital Asset Management Systems

• Certified Scrum Product Owner (CSPO) certification

• SAFe Agilist certified

• Deep understanding of tools such as Jira, Confluence, among others

• Peripheral certifications such as CSM, PMP, CBAP, etc.

• Experience with FlexPLM application and Adobe AEM

• Understanding of core AI/ML concepts (e.g., supervised learning, model evaluation, data pipelines) to translate business needs into AI use cases and collaborate effectively with software engineers

• AI Enhanced Product development

The hiring range for this position in California is $141,900.00-$190,300.00 and in Florida is $135,200 - $181,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.