At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Senior Product Manager will play a pivotal role in guiding the strategic direction of digitally driven commerce initiatives within Disney Experiences Technology. This team is accountable for product strategy, concept development, and the definition and execution of these initiatives in collaboration with key stakeholders and partners. The Senior Product Manager's primary focus will be on enhancing Park Reservation digital experiences and administrative tools. Responsibilities include close coordination with operations, design, analytics, development, and executive teams to deliver products to market and drive business growth for DXT. The ideal candidate possesses strong analytical skills, excels in a matrixed organization, and demonstrates expertise in integrating diverse technologies and capabilities to produce high-quality products and applications that meet Guest expectations.

This position sits in the Digital Experience Technology (DXT) division on the Commerce team, reports to the Sr. Manager, Product Management and works closely with the Disney business and commercial teams.

What you will do:

Support the team with documentation, industry research, reporting/analytics, project logistics, testing, and general coordination of feature launches/enhancements

Work with development teams by ensuring they have a deep understanding of the product objectives and priority, and helping the teams translate the product concepts into user stories, epics and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, Guest-prioritized needs, etc.)

Partner with key stakeholders (creative, pricing, revenue management, marketing, sales, operations, etc.) to build and manage scope expectations as well as across other product lines/destinations/brands within DXT to ensure a seamless Guest experience across touch points

Basic Qualifications & Skills:

5+ years of experience working in the digital industry, preferably with experience delivering experiences for mobile app as well as web

5+ years of product management experience

Experienced Product Owner, leading development teams to deliver business value with input from many stakeholders

Championing the digital experience, advocating on the Guest's behalf, and working diligently to create a first-class experience for Disney Guests

Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases

Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships, and the capability to interact within all levels of the organization

Exceptional verbal and written communication skills, with an ability to communicate and influence decision making with all levels in the organization (business, executive, technical)

Experience identifying, defining, and addressing technical, user and business issues in a fast-moving organization

Experience with Agile software development methodology

Required Education

Bachelor’s degree or equal experience require

#DISNEYTECH

The hiring range for this position in California is $138,000-$170,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.