Job Summary
The Manager, Business & Information Analysis (BIA), leads a team responsible for DX Software and Cloud Portfolio, with accountability for financial management & optimization, asset lifecycle oversight, and operational governance across Disney Experiences Technology (DX/T). This role partners closely with DXT Technology leaders & product owners to drive planning, analysis, optimization and senior-level decision support for the DX/T enterprise software and cloud portfolio. The manager also collaborates with Enterprise Technology (EntTech), Finance, and the EntTech Vendor Management Office to enable portfolio transparency, financial rigor, optimizations, and vendor demand and usage management.

Responsibilities:

• Lead a team delivering enterprise-level business analysis and operational insights, synthesizing complex data into actionable reporting and consultative recommendations for senior stakeholders, enabling informed decision-making and driving optimization strategies across software, cloud, and vendor performance.

• Develop strong partnerships with DXT product owners to incorporate usage data, demand and growth plans to plan accurate forecast and on budget results

• Collaborate to define / refine optimizations for our software licenses across DX/T, ensure ownership & follow-up on optimizations; track and ensure they are achieved.

• Partner with Finance and DXT Product Owner to provide input into our monthly, quarterly, and annual portfolio reporting and operating plans.

• Liaison for EntTech VMO & Product Owners on vendor contract usage, demand validation, and optimization; will plan for contract renewals and / or any changes to cost model in DX/T forecasts.

• Present and discuss insights, risks and opportunities with senior leaders and product owners on usage, cost transparency, efficiency opportunities and forecasts to inform decisions and provide actionable recommendations.

• Own budget planning, forecasting, and cost variance management for centrally managed software and cloud consumed by DX/T, i.e. Direct Cost and Direct Allocations from EntTech to DXT

• Support enterprise chargeback and cost allocation models in partnership with Finance and EntTech

Qualifications of the Role:

• A minimum of 8 years of managerial experience

• A minimum of 7 years of experience in technology cost management, business & information analysis, portfolio management, or financial management

• People leadership experience, including leading, developing, and prioritizing work for a team

• Proven experience managing software and/or cloud financials, including budgeting, forecasting, and variance analysis

• Demonstrated experience leading cost optimization initiatives across software and/or cloud portfolios, with evidence of sustained financial impact.

• Demonstrated ability to build partnerships with product owners and technology leaders in an influence-based model (without direct ownership) to gather demand, usage, and planning inputs

• Strong analytical skills with the ability to translate complex financial and usage data into clear insights and actionable recommendations

• Experience preparing and presenting to senior leadership, with strong executive communication and storytelling skills

• Experience working cross-functionally with Finance, Portfolio, and Vendor Management teams

Preferred Qualifications:

• Experience supporting enterprise-scale software and cloud portfolios in a large, matrix organization

• Strong understanding of cloud cost drivers, usage-based pricing models, and efficiency levers

• Experience analyzing AI growth indicators (user adoption and usage patterns) to inform cost forecasts, with a strong understanding of consumption‑based cost drivers and forecast variability.

• Experience supporting operating plans, quarterly reviews, and annual financial planning cycles

• Advanced proficiency with financial and portfolio management tools (e.g., Excel, Power BI, financial planning systems, asset management platforms)

• Familiarity with Software Asset Management (SAM) practices, including license lifecycle management, governance, and optimization

• Experience partnering with a Vendor Management Office (VMO) on contract usage, demand validation, and vendor optimization

Required Education:

• Bachelor’s degree in Information Systems, Engineering, or a related field, or equivalent practical experience

Preferred Education:

• Master’s degree in Information Systems, Technology Management, Business Administration (MBA) or related discipline

The hiring range for this position in Orlando, FL is $148,300.00 to $198,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.