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Sr. Product Manager

Job ID 10086329 Location Seattle, Washington, United States / Burbank, California, United States / Orlando, Florida, United States Business The Walt Disney Company (Corporate) Date posted Jun. 20, 2024
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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

  • HEALTH INSURANCE & WELLBEING
  • CHILDCARE OPTIONS
  • PAID TIME OFF
  • RETIREMENT PROGRAMS
  • TUITION ASSISTANCE
  • WEEKLY PAY
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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

You will be part of the Cloud & Data Transformation Engineering organization, that provides next-level cloud and data services to unleash digital magic for Disney. We use modern technologies, design patterns, culture, and organizational alignment to enable teams to seamlessly ship content, products, and magical experiences better, faster, safer, and happier.

As a Sr Product Manager, you are responsible for defining the product vision (lead with the why and think big!), establishing a consistent customer rhythm of business, using data to find opportunities, and building a deep roadmap and backlog that prioritizes the highest value for users. This role requires a servant leader mindset and someone who is both technically capable and highly adept at building strong partnerships that deliver critical organizational outcomes. This role requires deep interaction and cross team dependency management for a portfolio of foundational services and capabilities that enable an integrated experience across several products.


The ideal candidate is technically adept in software and data development lifecycles, Agile and MVP approaches, multi-cloud capabilities (AWS, Azure, Google), as well exemplary leadership and communication abilities (both verbal and written). This role requires you to engage customers of both technical and non-technical skillsets (e.g. Information Workers, Developers, and IT Admins)

Responsibilities:

  • Understands technical customer requirements and can articulate them into technical build requirements

  • Deep empathy for customer requirements - both the goods and the bad

  • Willing to say no as appropriate when customer asks are not aligned with strategic direction

  • Uses data to see opportunities and build hypotheses worthy of prioritization

  • Correlates multiple data dimensions to identify patterns that can be transformed into build requirements

  • Performs market and industry analysis of trends and conditions for products, platforms, and features for the relevant product line

  • Defines strategy, vision, & prioritizes product roadmap

  • Ensures business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables prioritization requests and enhancements for the product line

  • Engages with customer and organizational leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.

  • Uses data, strategic direction, and feedback loops, prioritizing high value outcomes first

  • Uses an Agile framework, specifically with an MVP and iterative approach, partners and collaborates with engineering team to ensure the right work is prioritized and delivered; communicates effectively to stakeholders

  • Brings to bear techniques to increase collaboration, predictability, and transparency for the team while promoting a culture of experimentation and innovation

  • Champions organization-wide processes and best practices related to ideation, delivery, prioritization, and customer engagement

  • Productively challenges engineering design to ensure customer requirements will be fulfilled

  • Uses a lifelong learning mentality, knowing the latest best practices and emerging technologies

  • Exercises good judgment when faced with risk, blockers, or tradeoffs

  • Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift

  • Effectively onboards customers and stakeholders to new releases and functionality

Must Haves:

  • Minimum of 5 years of related work experience

  • Experience in a technical engineering role such as software, data or systems engineering

  • Experience in technical product or program management

  • Cloud experience (AWS, Google, Azure)

  • Certification in one or more cloud providers (AWS, Google, Azure)

  • Proven experience setting strategic vision, large scale application/data deployments, managing software or data development lifecycles, and resolving issues that impact design, product success, or address future technologies

  • Ability to work with large data sets for analysis and interpretation of business results

  • Experienced in SCRUM/Lean Agile frameworks with an MVP/iterative approach

  • Ability to influence, take calculated risks, make sound business decisions, and resolve concerns as needed

  • Excellent interpersonal, business development, and communication skills (both written & verbal for both technical and non-technical audiences)

  • Positive can-do partnership demeanor while working with cross-functional teams and business units

  • Must be detail oriented, self-organized, and capable of simultaneously prioritizing multiple efforts

  • Technically adept in multi-cloud strategies & technologies and highly skilled at building strong partnerships that deliver critical organizational outcomes.

  • Proven ability to develop and deliver presentations geared for Senior and Executive Management

  • Ability to resolve conflict

  • Prioritizes work effectively, making tradeoffs as necessary

  • Manages to deliverables.

  • Ability to synthesize robust and cost-effective technical solutions against customer requirements providing buy versus build decision making

  • Must be detail oriented and self-organized/motivated

  • Ability to thrive in a dynamic, collaborative, and fast paced environment

  • Models desired company cultural attributes and inclusive behaviors

Nice to Haves:

  • Previous experience in Machine Learning (ML) enabling products/solutions

  • Gen AI models and/or ML models domain knowledge

  • Experience using Azure DevOps for work item management

Education:

  • Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience


The hiring range for this position in Seattle, WA $142,516.00 to $191,180.00 per year and Burbank, CA $136,038.00 to $182,490.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Seattle, WA

With a thriving food-and-drink scene, eclectic neighborhoods and a stunning coastal setting, Seattle is a dynamic urban enclave nestled in the Pacific Northwest. The city is bounded by Lake Washington in the east and Puget Sound to the west, an ideal location for water recreation and sight-seeing cruises.

OUR CULTURE

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