Skip to main content
BE YOU. BE HERE. BE PART OF THE STORY.

Sr. Manager Data Analytics - Subscriber & Churn Analytical Engineering

Job ID 10094691 Location New York, New York, United States / Santa Monica, California, United States Business Disney Direct to Consumer Date posted Jul. 18, 2024
Apply Now

ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

  • HEALTH INSURANCE & WELLBEING
  • CHILDCARE OPTIONS
  • PAID TIME OFF
  • RETIREMENT PROGRAMS
  • TUITION ASSISTANCE
  • WEEKLY PAY
View All Benefits
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About The Role

The Disney Streaming Subscriber Analytics organization is focused on measuring and understanding the growth of the entire Disney Streaming business, which includes everything from acquisition to engagement to churn. Analytics teams are organized around separate focus areas, which cover the subscriber journey. The Subscriber Analytical Engineering team is focused on measuring and understanding the growth of the entire Disney Streaming business. They manage the critical subscriber data from which the entire business measures subscriber growth and fellow Analytics teams contextualize against, and provide the organization with the analytical data sets to measure how major initiatives result in subscriber growth. Given the foundational nature of this dataset, they collaborate widely across the entire organization. 

We are seeking a Senior Manager who will focus on understanding and communicating subscriber growth and churn behavior to our many stakeholders. Collaborating with finance, product, data engineering, data science, and business teams, this position will act as a subject matter expert for all facets of subscriber growth and churn data for Disney+, ESPN+, Star+, and Hulu. This expertise will manifest in the design and implementation of core subscriber data models that enable internal clients to explore, analyze, and monitor data.

Responsibilities

  • Lead the design and implementation of core metrics and dimensions to be leveraged by the business and analytic organization in identifying the success of all business decisions

  • Manage the design and implementation of scalable, intuitive data structures for the subscriber and churn pipelines to answer the analytical and business questions of today and tomorrow

  • Partner with stakeholder teams to perform quantitative analyses providing detailed insights on the complexities of our subscriber & churn data

  • Communicate subscriber data metrics and deep findings to both technical and non-technical audiences

  • Champion data quality by fostering relationships with the engineering organization and influencing engineering prioritization, requirements, and roadmap decisions

  • Own the documentation process for wide-ranging audiences to use core subscriber and churn data as intended

  • Facilitate and foster technical and professional development of a team of analysts

 

What To Bring

  • Bachelor's degree in data analytics, mathematics, computer science, statistics, or related field

  • 10+ years work experience in an analytical and technical role

  • 2+ years leading analytics teams

  • Demonstrated analytical proficiency, including expertise in SQL and ETL processing

  • Familiarity with Python/R or other statistical programming languages

  • Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.

  • Strong communication skills, as well as written and verbal presentation skills

Nice To Haves

  • Understanding of statistics concepts (e.g., hypothesis testing, regression analysis)

  • Familiarity with Airflow

Additional Information

#DISNEYTECH


The hiring range for this position in New York, NY is $156,300 to $209,600, and in Santa Monica, CA is $149,300 to $200,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location New York, NY

With a globally recognizable skyline and 8.4 million people who call it home, New York City is bursting with diversity and excitement – from iconic attractions to hidden gems waiting to be uncovered.

OUR CULTURE

Related Content

  • Executive Leadership Learn more
  • Social Responsibility Learn more
  • Diversity, Equity, and Inclusion Learn more
  • Heroes Work Here Learn more

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Watch Our Jobs

Sign up to receive the latest news and company information based on your preferences. An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window).

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window). If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window), Cookies Policy (opens in new window) and EU Privacy Rights (opens in new window).

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy (opens in new window) to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/ (opens in new window).
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy (opens in new window).

By clicking "Submit", you agree to our Terms of Use (opens in new window) and acknowledge that you have read our Privacy Policy (opens in new window) and Collection Statement (opens in new window).

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy (opens in new window). I have read and agree to the Terms of Use (opens in new window).

Privacy Policy Agreement

Privacy Policy Agreement

Privacy Policy Agreement

Privacy Policy Agreement

Privacy Policy Agreement