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ストアマネージャー: ディズニーストア(配属先店舗は採用後に決定)

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Job ID 10064856 Location Minato-ku, Japan Business Disney Experiences Date posted May 20, 2024

Job Summary:

Job Summary: 

  • 店舗運営管理(売上管理、在庫管理、人件費管理、人材育成、など)

 Responsibilities:

  • 店舗売上目標の数値管理、および売上目標達成のためのアクション実行
  • ストアマネジメントメンバーおよびキャストへの適切な業務指示。および適切な指導
  • 店舗運営改善のための課題点分析、改善計画立案、および改善アクションの実行
  • 本社からの指示に基づく適切な商品在庫管理
  • デイリー売上計画および人件費計画に基づく適切なキャスト勤務シフトの計画および管理
  • ゲストサービス、ビジュアルマーチャンダイジング、およびオペレーションの質の継続的向上
  • 店舗売上計画および人件費計画に合わせた新規キャスト採用計画の立案と実行
  • クオリティの高いゲストサービスを実現するためのキャストへの効果的なトレーニングの実施
  • キャストのパフォーマンス評価および適切なフィードバック
  • 次世代リーダー人材の育成
  • 適切な店内キャッシュマネジメント(売上金、釣銭金、ペティキャッシュ、金券類の管理)
  • ディベロッパーとの店舗運営に関する連絡・折衝業務
  • 店舗在庫棚卸し業務の実行、および在庫ロス・不正防止
  • ストア内トラブルの未然防止、および発生した問題への対応
  • ゲストクレーム対応、およびフォローアップ
  • 地区担当マネージャー及び本社関連部署との密接なコミュニケーション
  • その他、店舗運営に関する業務全般

 Requirement:

  • 消費財小売ビジネスにおける店長業務経験
  • 10名以上の店舗マネジメント経験
  • 小売ビジネスに対する強い興味とパッション
  • 自ら率先して行動して部下を導くリーダーシップ
  • 高いゲスト志向、および自ら適切にキャストを指導できる高いゲストサービススキル
  • 論理的な思考を持ち、自らの考えを正しく効果的に伝えることができる高いコミュニケーション能力
  • 困難な状況においても課題解決にチャレンジできる、前向きさと明るさ
  • 多様なチームメンバーに対する効果的なフィードバックとコーチング
  • 自らの言動に誠実であること
  • 全国転勤が可能であること
  • 日本語ネイティブレベル
  • ビジネスレベルの英語力あれば尚可

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (Japan) Ltd., which is part of a business we call Disney Experiences.

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