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Senior Manager, Corporate Social Responsibility (CSR)

Job ID 10120355 Location London, United Kingdom Business The Walt Disney Company (EMEA) Date posted May 06, 2025
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Job Summary:

Job Summary
We are looking for a Senior Manager to join our Corporate Social Responsibility (CSR) team who loves using the power of storytelling to help children and families when they need us the most.

You will join as a member of the communications and CSR team in a role that will lead on the planning and development of campaigns in EMEA, with direct responsibility for some UK campaigns, region wide programmes and manage our external community partnerships.

Working closely with the director of the team, your role is responsible from early planning to execution, to drive engagement from our internal and external stakeholders. Across the business demand for CSR programmes and campaigns continues to grow. This role is critical to align ongoing line of business (LOB) and in-market strategies with the Company-wide strategic priorities that will drive the greatest brand business value. Ultimately this role will support the Director in connecting employees and consumers to CSR programmes that reflect the company’s CSR mission.

The Communications & CSR team are passionate about what we do. We approach our work with a positive mindset with creative approaches to problem-solving, no matter the task. We support each other to do the same. We’re respectful of each other and are individually committed to each fostering a team that is trusting, transparent and inclusive. We are committed to excellence at all levels and are always looking to improve. We know that our roles can require resilience, and we support each other to flourish.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home.

The Opportunity & Responsibilities:

  • You will develop and deliver programme frameworks, toolkits and guidelines that feed the strategy for CSR across lines of business and for the Disney brand overall, at an EMEA level in lockstep with the Director
  • You will be the senior lead on both programme and campaign brand and positioning, working with senior stakeholders to secure partnership across the region
  • Accountability for CSR programmes, campaigns and third-party partnerships across EMEA
  • Establish yourself as the international point person for EMEA CSR, taking a collaborative approach to planning with our CSR leads in market and globally including opportunities specifically to scale up Disney's "Moment's that Matter" programme. This comes with managing multiple projects simultaneously while remaining highly focused and flexible whilst working under pressure.
  • Responsibility for the go-to-market planning to approve materials associated with campaigns, toolkits and programmes
  • In our team, collaboration Is key, you will be working with multiple stakeholders to maximise opportunities and devise fully cohesive campaigns with a focus on the brand overall
  • Ability In the governance space, providing counsel through the lens of compliance, regulations and statutory requirements ensuring that evidence Is recorded as needed
  • Accountability for forecasting, measures, and impact reporting and able to share best practice, highlight risks/challenges
  • Management of the CSR team to ensure they perform to their full potential, leading their career development, mentorship and performance tracking
  • Potential travel required as business dependencies dictate and attend industry meetings as required

The Experience We Require From You:

  • Ideally you are currently in a senior position in CSR, with understanding of a highly matrixed organisation and how to influence people
  • Demonstrable examples of developing CSR campaigns for brands, with a direct correlation to brand reputation uplift and / or other measurable social impact
  • You can show examples of where you have identifed shared value opportunities with business teams and third-party partners to support the funding of projects, products, services and/or technologies that will help deliver commitments and further develop practices and processes
  • You think about evaluation at the start of a CSR campaign or programme timeline, set clear KPIs that measure you and the team's work and take learnings onboard for future performance
  • You are confident overseeing initiatives end to end, inclusive of stakeholder management and forecasting, identifying risks and challenges and impact reporting
  • Demonstrable knowledge of charitable programmes, cause marketing and industry trends to inform the business and strive for best practice
  • Additionally, you can also demonstrate that you understand the regulatory and privacy requirements to align to business' governance principles and are familiar with fundraising best practices
  • You are at your best when working with a range of stakeholders, globally - with demonstrable experience in a similar international role working in a large, matrix’ d organization to solve problems that are operationally challenging or, that impact markets considering cultural sensitivity and regulation
  • You have extensive experience to provide the depth and breadth of expertise required to operate with gravitas at senior level in the CSR sphere of an international business
  • You must be a self-starter but a true team player with a genuine enthusiasm for CSR and team development
  • You have managed people and can demonstrate how you champion their own growth and development
  • You are consistently curious and always look for ways to innovate, to ensure campaigns cut through the noise as well as acting as a source of inspiration for the wider team

The Perks

  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

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About The Walt Disney Company (EMEA):

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (EMEA).

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

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