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Emergency Preparedness Manager

Job ID 10118673 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Apr. 15, 2025
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Job Summary:

As part of the Walt Disney World® Resort Security Operations leadership team, you will be part of a tradition of excellence that extends for decades. Security Managers are committed to ensuring Guests and Cast feel safe, secure, welcomed and supported by providing an incredible Guest experience. The Emergency Preparedness Manager will be responsible to plan, coordinate and implement activities to mitigate, prepare, respond to and recover from emergencies and disasters.

This position will report to the Emergency Management Senior Security Manager

Responsibilities

  • Aid in the development, implementation, and coordination of Emergency Management/Preparedness and Business Continuity plans

  • Prepare, write, update, edit, and review emergency plans, standard operating guidelines, and job aids for all possible hazards

  • Develop and conduct emergency management training for the Security Division and other Lines of Business

  • Conduct and evaluate emergency management exercises and drills that test the protocols and procedures, resolving the efficiency and functionality of such plans

  • Perform duties as the Emergency Management Duty Officer to include gathering and disseminating hazard threat information, responding to incident scenes to provide assistance, acting as a liaison to agencies, and updating Senior Security Leadership of response actions

  • Ensure operational readiness and assist in the activation of the Emergency Operation Center or other incident facilities when activated

  • Sustain partnerships with County and State Divisions of Emergency Management, National Weather Service, and Federal Emergency Management Agency

  • Maintain lists of all critical emergency contacts that the company may need in an emergency situation

  • Interpret National Hurricane Center, National Weather Service, and/or contracted weather agencies bulletins, watches, and warnings and relay that information to Company Executives

  • Assures operational capability by inventorying, inspecting, and testing response equipment, radios, supplies, vehicles, and facility systems

  • Build security plans through active onstage leadership

  • Make decisions on security issues and incidents, judging the urgency, response, and the need to further escalate

  • Build relationships with peers, partners, and supporting law enforcement

  • Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in daily functions and interactions

  • Create an environment of inclusion where diverse thoughts and ideas are recognized

Basic Qualifications

  • Willing and available to be placed on a flexible schedule working any shift (day, swing, grave), or day of the week, including nights, weekends and holidays

  • Minimum 1 year of leadership or decision-making experience in a relevant field

  • Minimum of 3 years of experience in Crisis Management, Emergency Management, or Disaster Preparedness

  • Knowledge and ability to work under the Incident Command System

  • Demonstrated ability to train, lead, and engage Cast effectively

  • Ability to think critically and communicate information effectively to all levels of leadership

  • Strong written and verbal communication skills

  • Ability to remain calm and communicate effectively in crisis scenarios

Preferred Qualifications

  • Experience leading in a unionized environment

  • Project or Event management experience

  • One year or more of leadership or decision-making experience in a relevant field

  • CEM (Certified Emergency Manager), CBCP (Certified Business Continuity Professional), ARM (Associate in Risk Management), CSP (Certified Safety Professional), CPP (Certified Protection Professional), or similar certifications

  • Knowledge of Community Emergency Response Team programs

Required Education

  • High school diploma or equivalent

Preferred Education

  • Bachelor's degree or equivalent

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

This job is located in Lake Buena Vista, FL

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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