Security Host/Hostess - Full-Time, $21.90 to $27.40/Hour
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- HEALTH INSURANCE & WELLBEING
- CHILDCARE OPTIONS
- PAID TIME OFF
- RETIREMENT PROGRAMS
- TUITION ASSISTANCE
- WEEKLY PAY
"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."
Diana, Principal Counsel
Job Summary:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
- 100% full coverage of healthcare for you and your eligible dependents
- 100% paid tuition at network schools
- Free lunch
- Free parking
- Free theme park admission and much more!
Responsibilities:
- The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property
- As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed
- Conduct interior and exterior Resort foot patrol to identify undesirable conditions
- Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor
- Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation
- Documentation and report writing
- Maintain order in the Resort while attending to the needs of our guests, cast members and vendors
- Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner
- Handle violations of Resort policy, civil laws and undesired conduct
- Work with state of the art technology to detect and respond to safety systems
- Provide cash escorts for cashiers to/from cash room to their work station
- Respond to security and emergency calls and prioritize the work in a timely manner
- Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests
- Provide key assist
- Issue contractor and visitor badges
- Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio
- Provide accurate information to guests, cast members and vendors seeking directions and hours of operation
- Receive, record and secure found property – will also research and respond to guests inquiries for lost property
- Escort guests and cast members as required to parking lots
- Perform other duties and responsibilities as assigned
Basic Qualifications:
- Must be at least 18 years of age
- Valid State of Hawaii Guard Card
- Excellent communication skills
- A successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include:
- Hotel/Resort Security Guard/Officer experience
- Successfully completed basic training in the Military
- Loss Prevention and/or Plain Clothes Operatives experience
- High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
- Strong verbal, written and technology skills required
- Keyboarding skills 25 WPM
- Investigation skills
- Perform general clerical duties using Microsoft Office and other site specific programs
- A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more
- Self-directed (can complete tasks with minimal follow up/supervision)
- Maintain strong observation skills with high level of detail and scrutiny for entire shift
Preferred Qualifications:
- Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services
- Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)
- Knowledge of Hawaiian/ Japanese language
Required Education:
- High school diploma or equivalent
Additional Information:
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.
Keyword: AULANI CASTING, AULANICASTING
The pay rate for this role in Hawaii is $21.90 to $27.40 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Aulani, A Disney Resort & Spa:
Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.
Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
-
Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
-
Be Part of the Story
There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
-
The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
Explore this Location Kapolei, HI
Located on the southwestern corner of the island of Oʻahu, Kapolei is a modern hub for Hawaiians looking for urban amenities without the level of busyness the state’s capital, Honolulu, can attract.
Related Jobs
- Cook 1 (Experienced) -Full-Time, $35.36/Hour Aulani, A Disney Resort & Spa 1233831BR Kapolei, Hawaii Apply
- Spa Esthetician - Part-Time, $14.25/Hour + Gratuities Aulani, A Disney Resort & Spa 1227851BR Kapolei, Hawaii Apply
- Hair Stylist-Part Time,$14.25/Hour+Gratuities+$1,500 Hiring Bonus Aulani, A Disney Resort & Spa 1224588BR Kapolei, Hawaii Apply
OUR CULTURE
Related Content
-
-
-
-
Benefits Our Benefits
-
-
-
Career Development Candidate Resources
-
-
Employee Stories Life at Disney Blog
-
-
-
-
-
-
-
-
-
-
-
-
-
Students & Recent Graduates Disney Internships United States
-
Students & Recent Graduates Disney Internships International
-
-
-
Career Development Candidate Resources
-
-
-
-
-
Employee Stories Behind the Magic with Jenn, Disney Vacation Club Project Manager
-
Career Development Diversity, Equity, and Inclusion Employee Stories Bringing Passion Through Storytelling: Meet Staff Writer, Zaire!
-
Diversity, Equity, and Inclusion Employee Stories Celebrate Black History Month: How Their Stories Inspire Others to Dream
-
Diversity, Equity, and Inclusion Employee Stories Celebrate Black History Month: Why the Work We Do Matters
-
Employee Stories Creating a Culture of Safety: Meet Krista
-
Career Development Employee Stories Creating Home-Away-From-Home Magic as a Houseman at Disneyland Resort
-
Employee Stories Work & Innovation Creating Wonders & Ensuring Safety: Meet Jana, Structural Engineer, Disneyland Resort
-
Career Development Employee Stories Disney Chefs Share Their Advice for Aspiring Culinary Talent
-
Career Opportunities Disney Cruise Line manager of HR shares new opportunities in The Bahamas
-
Career Opportunities Career Development Disney Cruise Line’s leadership team in The Bahamas on growth, building careers, and making magic
-
Benefits Culture & Values Disney named Top Adoption-Friendly Workplace
-
Career Opportunities Students & Recent Graduates Dreams Take Flight with UK Early Careers
-
Career Development Diversity, Equity, and Inclusion Four Women in Leadership Growing Their Careers in Japan
-
Career Development Employee Stories Work & Innovation From Concept to Console: Meet Winslow, Producer III, Disney Games
-
Employee Stories Students & Recent Graduates Ireland Intern Spotlight: Meet Ellen and Karla!
-
Employee Stories Students & Recent Graduates Meet 3 Japanese Trainees Starting Their Career With Disney
-
Diversity, Equity, and Inclusion Culture & Values Employee Stories Meet Artemis: EMEA Talent Acquisition Intern
-
Career Opportunities Diversity, Equity, and Inclusion National Geographic Announces Third Year of Field Ready Program
-
Career Opportunities Employee Stories Nontraditional Career Paths Lead to Technology & Digital Opportunities at Disney Parks
-
Career Development Diversity, Equity, and Inclusion Employee Stories Q&A with Domi Flores-Wong: A Nontraditional Career Path into Technology at Disney
-
Work & Innovation Securing the Magic at Disney
-
Career Opportunities Employee Stories Taking a Chance and Finding a Dream Job: Meet Kati, Ride & Show Technician
-
Diversity, Equity, and Inclusion To Be Young, Gifted, and Black: Wisdom and Stories from Emerging Black Leaders at Disney
-
Hiring Process Employee Stories Unlock the Magic: Your Guide to Disney College Program Character Performer Auditions
-
Employee Stories Will, Disney Cruise Line HR manager and Navy veteran, supports crew and discovers his own Disney magic
-
-
Culture & Values Students & Recent Graduates Disney Internships Lead to Magical Friendships and Careers at Hong Kong Disneyland Resort
-
Diversity, Equity, and Inclusion Culture & Values Employee Stories Women + Tech BERG Spotlight: Meet Four Female Technologists
-
Career Development Employee Stories A Day in the Life of Anthony, a Disney Recreation Coordinator
-
Students & Recent Graduates Disney Hospitality Leadership Program
-
-
-
Students & Recent Graduates Disney Internships United Kingdom Programme
-
Students & Recent Graduates Japan Trainee Program
-
-
-
-
Students & Recent Graduates Disney Signature Experiences Rotation Program
-
-
-
Executive Leadership
Our senior executives bring tremendous experience, visionary thinking and a shared commitment to excellence, creativity and innovation to the day to day operation of the company.
Learn more -
Social Responsibility
Explore our commitments and our work to create a better world through our stories, experiences, operations, and philanthropy.
Learn more -
Diversity, Equity, and Inclusion
At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.
Learn more -
Heroes Work Here
Heroes Work Here reflects the long history of respect and appreciation Disney has for the U.S. Armed Services. We recognize the commitment and dedication it takes to serve your country, both as military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you.
Learn more
Sign Up for Job Alerts
Get the latest job opportunities as they become available.
SHARE
Links open in new tabs.