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Consumer Insight Sr. Analyst (Part-time)

Job ID 10119377 Location Celebration, Florida, United States Business Disney Experiences Date posted May 02, 2025
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Job Summary:

At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. You’ll help inspire the magic by enabling our teams to push the limits of entertainment and create the never-before-seen for audiences around the world!

The Consumer Insight (CI) team is a key part of CIMA (Consumer Insight, Measurement, and Analytics), an organization within Disney Experiences and Finance responsible for informing strategy development and influencing decision-making company wide. Consumer Insight’s role is to drive business value and consumer centric decision-making by deeply understanding both the consumer and the complexities of our business, leveraging actionable insights to identify new opportunities and execute strategies that meet desired business goals. We can only achieve this when we anticipate and address consumer needs and behaviors in ways that optimize the guest experience and drive improved business performance.

To enable the continuous development of key metrics and rich insights, CI’s internal quantitative research capabilities include survey instrument development, digital and in-person survey administration, structured and unstructured data management, research account services, and advanced technology platforms. Additionally, CI executes qualitative primary research, leverages an extensive array of secondary research sources, and partners with external research agencies to gain deeper understanding of market trends. Internal partners of CI span all functions and lines of business across the enterprise, including Walt Disney Imagineering, Global Business Development, Creative Entertainment, Marketing & Sales, Theme Park Operations, Resorts Operations, Merchandise, Food & Beverage, Revenue Management, Pricing, Forecasting, Public Affairs, and many others.

This role will report to the Manager - Consumer Insight.

What you will do:

We are seeking a Senior Analyst who will be responsible for providing breakthrough insights with a primary focus on global franchises and characters. These insights will be used to drive future strategies, identify opportunities, and mitigate risks. The Senior Analyst will support the team on all phases of the market research process including needs identification, project design/management, survey/discussion guide design, liaising with internal field team and external vendors, analysis, synthesis and presentation of objective, clear and actionable insights. The successful candidate will have proven success in designing, executing, managing, and leveraging actionable consumer research applying industry-leading tools, innovative techniques, and research methodologies both in the qualitative and quantitative arenas while encompassing secondary resources.

What you will need:

  • Minimum 3 years relevant, hands-on experience in related field (e.g. market research, business analytics, strategic planning, market assessment, new product development)

  • Critical thinker, able to sort through complex business issues and to think out of the box-willing to try different research approaches.

  • With Manager’s support, ability to build an analytic plan, design questionnaires, and analyze, synthesize and summarize data leading to actionable recommendations.

  • · Manage market research projects including key contact with stakeholders on research initiatives, and interface with research suppliers when appropriate.

  • Excellent written and oral communication skills with experience in synthesizing disparate and sometimes contradictory learnings. Demonstrated use of presentation software and other media tools to tell a compelling and engaging story.

  • Flexible and nimble - can adapt to changing priorities. Comfortable navigating and excelling in ambiguous environments with no playbook for success

  • Hands-on experience mining and synthesizing primary and secondary data sources

  • Ability to partner and work well with various levels of the organization

  • Demonstrated experience with complex product or experience centric, creative research studies.

  • Ability to be flexible with work schedule, including days, nights, weekends, and holidays

  • Demonstrated ability to handle confidential information

  • Undergraduate degree or equivalent experience in relevant areas include, but are not limited to Behavioral Economics, Psychology, Sociology, Business Economics, or Cognitive Science

What will set you apart:

  • Experience in researching unique, "emotional" brands

  • Management consulting, strategy, foresight, or agency experience

  • Experience working with artists, designers, and other creative professionals

  • Experience in theme parks, hospitality, or entertainment

  • Knowledge of overseas markets and a global outlook

  • Understanding of early-stage new product development.

  • Champion of new ideas and new business opportunities

  • Hands-on experience with SAS/SPSS or similar package

  • Knowledge and application of data visualization software, e.g. Tableau

  • Master’s or doctoral degree or equivalent experience in social sciences, business, or other relevant field

Additional Information:

This position will be located in Celebration, FL.

This is a Part-Time position.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Disney Experiences.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.

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