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Sr. Director, Social and Digital Content Business Operations

Job ID 10120200 Location Bristol, Connecticut, United States Business ESPN Date posted May 08, 2025
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Job Summary:

ESPN is seeking a Sr. Director, Social and Digital Content Business Operations to play a key role in developing and executing our approach to various nuanced platforms in alignment with driving business and partnership goals. Ideal candidates must have a strong understanding of both social and digital content business strategies, excellent collaboration skills, and the ability to spearhead initiatives that benefit ESPN’s audience expansion and digital revenue targets. This key leadership role will report to the Senior Vice President of Digital, Social, and Streaming Content, and will work closely across our Digital Experience and Engagement teams to optimize ESPN’s on and off platform performance.

Responsibilities:

  • Spearhead a Monthly Business Review process for social and digital platforms, facilitating deeper examination of audience metrics, inventory trends, and ad sales revenue pacing to identify challenges, present opportunities, and establish action items.
  • Work collaboratively with key stakeholders (Platform Distribution, Content Business Operations, Digital Forecasting, Revenue Analytics, Corporate Strategy, Sports Brand Solutions, ESPN Business Development, ESPN Programming, and Disney Ad Partnerships) to achieve social and digital business success.
  • Conduct bi-weekly check-ins and read-outs on digital revenue and capacity pacing to ensure we're on track to meet our fiscal goals.
  • Establish and maintain strong relationships with key external social partners (e.g. YouTube, Snapchat, Meta, TikTok, X), leading partnership meetings to align and maximize the potential of our collaborations.
  • Monitor off platform product changes and developments to analyze and communicate their impact to ESPN’s digital audience and business goals.
  • Partner with the Digital Audience Engagement leadership team on improved communication and prioritization workstreams between Product & Content.
  • Identify and collaborate with Corp Strategy, Business Development and related Content teams on third-party partnerships that enhance the digital and social experience for our audience, create internal process efficiencies for the Digital Experience & Engagement team, generate incremental digital and social business opportunities, or elevate digital and social content innovation and creativity.

Qualifications:

  • Minimum of 10 years in digital management consulting, business strategy, or related fields (or 8 years with an advanced degree).
  • Minimum of 8 years collaborating with executive stakeholders and leading cross-functional initiatives in high-paced, results-driven environments.
  • Minimum of 5 years in leadership roles overseeing large teams or departments with creative problem-solving abilities.
  • Strong understanding of digital advertising models, social media monetization, and digital subscriptions.
  • Proven ability to lead projects and provide strategic insights to drive revenue-producing results.
  • Confident presenter able to positively influence senior executives within the company and with clients.
  • Willingness to try new things and address challenges in a fast-paced environment.
  • Strong analytical skills for developing and implementing strategies to monitor, analyze, and interpret social and digital data.

Preferred Qualifications

  • Background in media, technology, or digital sectors is preferred.

Required Education:

  • Bachelor's degree or equivalent practical experience in business development, digital or social strategy, or related field required.

#ESPNMedia

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About ESPN:

Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ESPN Enterprises, Inc, which is part of a business we call ESPN.

ESPN Enterprises, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Bristol, CT

The Heart of Connecticut Bristol, Connecticut is just two hours from Boston and New York and just an hour from the shoreline. From the natural beauty of picturesque hills and fall foliage, to the high tech satellite dishes of ESPN, Bristol’s “City sized” with a small town vibe, offering wonderful memories no matter your pace.

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