Credits & Collections Analyst

Job ID 10095795 Location Buenos Aires, Argentina Business The Walt Disney Company (Corporate) Date posted Oct. 09, 2024

Apply Now

ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

View All

"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

BUILD SOMETHING BIGGER THAN YOURSELF

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How you will contribute to our magical experience?:

As a Collection Analyst at Disney, you will play a critical role in maintaining a healthy cash flow by managing and optimizing our collections processes. You will be responsible for overseeing a portfolio of more than 100 customer accounts. You will also be responsible for reporting collections, identifying discrepancies, and monitoring their resolution. We are looking for a candidate with advanced English language skills, proficiency in Microsoft Excel, and preferably, experience with Power Query and Power BI. To excel in this role, we are seeking a proactive and team-oriented individual with a positive attitude and strong motivation.

The Credit and Collection Analyst will be responsible for:

Manage a portfolio of more than 100 customer accounts to ensure timely collection of outstanding invoices. Contact customers via phone and email to follow up on outstanding payments and resolve billing issues.
Develop and maintain relationships with customers to facilitate collections efforts.
Respond promptly to customer inquiries and concerns regarding billing and payments.
Work closely with internal areas such as Sales, Finance, Treasury, Billing, Cash Application, Accounting, and Tax teams to ensure accurate and efficient collections processes.
Maintain accurate records of customer interactions, payment plans, and disputes.
Generate and maintain reports on accounts receivables.
Utilize Power Query and Power BI to extract, transform, and visualize data.
Prepare regular reports and presentations for management to provide insights into collections performance. Contribute to the quarterly Bad Debt reserve analysis and provide insights to support decision-making.

What we need from you to be part of this story:

At least 1-2 years of experience working in Credit & Collections.
Degree in Accounting, administration, or similar careers.
Upper-Intermediate English.
Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and complex formulae.
Strong analytical skills.
Self-motivated and comfortable working in fast-paced environment.

Additional Information:

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.” Walt Disney

Apply Now

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Argentina S.A., which is part of a business we call The Walt Disney Company (Corporate).

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location LATAM

The Walt Disney Company Latin America is the leading family entertainment company in Latin America and has been present in the region since the 1940’s when Walt Disney traveled to Brazil, Argentina and Peru.