Hotel Food & Beverage Host/Cashier - Part Time
Job Summary:
At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Food and Beverage at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!
Hotel Food and Beverage Cast Members bring the Magic of Disney Dining to our Resort Hotels. Cast Members are responsible for greeting Guests with a smile, escorting them to their seats while sharing dining information, collecting payment for purchases, and assisting Guests with questions.
Responsibilities:
- Provide over the top Guest Service to all Guests
- Check in Guests into the restaurant and gather information on special events, celebrations, and food allergies
- Escort Guests to their tables, sharing restaurant and dining information along the way
- Bus tables, sweep and mop floor, collect and transport dirty trays/dishes, and perform general cleaning of restaurant areas
- Monitor restaurant lobby and coordinate with serving and leadership to maximize efficiency and minimize wait times for Guests
- Retrieve high-chairs, slings and booster seats as needed.
- Take orders for Guests in quick service locations, including accepting payment and cash handling. Be responsible for a cashier’s fund
- Deliver food orders to guests in dining areas
- Utilize iPads, tablets, computers and other technology to monitor Guest flow and make seating assignments
Basic Qualifications:
- You must be at least 18 years of age to be considered for this role
- 1+ years of high-end table service restaurant experience as a host, server, busser, etc.
- 1+ years of high-volume restaurant experience
- 1+ years of cash handling experience
- 1+ years of bussing or cleaning
- Willing to take initiative to actively greet and welcome Guests
- Knowledge of food presentation and quality standards
- Demonstrated excellent Guest Service and service recovery abilities
- Strong interpersonal skills
- Sense of urgency and desire to work efficiently without sacrificing quality
- Ability to multi-task and work in a very fast paced environment
- Initiative to own and resolve Guest situations
Preferred Qualifications:
- 2+ years high end restaurant work experience
- Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
- 1+ years in a 4/5 Star Hotel or Resort
Additional Information:
SCHEDULE AVAILABILITY
Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.
SUBMITTING YOUR APPLICATION
After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $21.13 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits
About Disneyland Resort:
When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
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Explore this Location Anaheim, CA
Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.
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