Airport and Resort Rep, DCL (Celebration FL) Bench – Part Time

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Job ID 1197243BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Apr. 29, 2024

Job Summary:

At Disney Cruise Line, you can set sail on a job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and is recognized as the top cruise line for families. As an Airport & Resort Representative, you will provide Guests with unparalleled service that only Disney can deliver. Disney Cruise Line offers an outstanding opportunity for those looking to grow, excel and work for one of the most innovative companies in the world. Apply today to Embark on your Career and Navigate Your Future!

Disney Cruise Line Airport & Resort Representative is located both at the Orlando International Airport and The Walt Disney World Resort. This role is responsible for identifying, greeting, and preparing Disney Cruise Line Guests and their luggage for transport and for providing an overall excellent start to their cruise vacation experience prior to boarding one of our Disney Cruise Line ships in Port Canaveral.

The starting pay rate for this position is $17.85 per hour.

Responsibilities:

We deliver a seamless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
We build and manage relationships with Guests, Cast Members and Vendor partners to provide excellent service
We perform efficient automated check-in functions on tablets and/or handheld devices as well as maintain strong observation skills with high level of detail
Continuous walking & standing to direct guests for extended periods of time. Comfortable working in both indoor/outdoor settings during various weather conditions
We provide Guest Service and help find solutions when challenges arise, are confident speaking in front of large groups, and perform various tasks simultaneously

Basic Qualifications:

Required to have a valid Florida Drivers License
Crucial to have own transportation to drive to and from work locations
Needs to have availability to be flexible with work schedule
Requires full availability for training. Upon completion of training a work schedule will be assigned
Physical role requiring ability to lift luggage up to 50lbs
Part-Time requires three (3) full days of availability for any shift, including early mornings, nights, and holidays.

Preferred Qualifications:

Disney Cruise Line and Walt Disney World product knowledge
Three (3) years or more Parks and Resorts and/or Disney Cruise Line experience
Proven track record working in a team-based environment
Proven ability to share creative and new insights

Additional Information:

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Keyword: WDWCasting cruiserep

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Walt Disney World Resort.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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