Senior Decision Science Consultant | Resort Sustainment
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About the Role & Team
The Disney Decision Science + Integration (DDSI) organization supports clients across The Walt Disney Company including the Disney Parks, Experiences, and Products segment, which include Parks & Resorts both domestic and international, Consumer Products and Disney Signature Experiences, as well as the Disney Media & Entertainment Distribution segment, which include Studios Content (Disney Theatrical Group), General Entertainment Content, and ESPN and Sports Content.
The Decision Science Product team in DDSI leverages sophisticated analytics, technology, optimization, statistical, and econometric modeling to explore opportunities, shape business decisions, and drive business value. Our work includes conceptualizing new solutions, solution design and development, partnering with decision scientists, data engineers, and application developers, implementation (and integration with business processes), and ongoing business support to increase profitability and improve the value proposition for our Guests, Cast Members, and Shareholders!
What You Will Do
DDSI seeks data-driven and business-minded team members who are passionate about learning our client’s businesses, forming relationships with key partners, and driving value through the tactical and strategic use of data and analytics. You will support development and improvement of existing solutions by exploring, implementing, and testing enhancements to address key business problems. You are someone who enjoys connecting with clients to brainstorm ways to better support business decisions, being a thought partner in analytical settings, crafting and building data visualization dashboards, and developing, leading and improving analytical solutions.
Responsibilities:
- Internal Consultant – Act as a Company-wide consultant, with particular focus on Resort Revenue Management, using advanced analytics and science models to sustain the current business and tackle new challenges
- Strategic Partner – Engage with internal domestic and international clients for projects that optimize revenue, improve efficiencies and guide strategy development
- Product Manager – Support the assessment of business needs, requirements gathering, solution design, delivery, testing, and user training of analytics applications. You will also lead client requests and prioritize them into a product roadmap
- Problem Solver – When presented with new challenges, you will research and network to find solutions, evaluated within the context of business impact
- Storyteller – Through polished presentations, deliver and effectively communicate key insights, findings, and recommendations in a concise, actionable, and efficient manner to partners and leadership
Required Qualifications & Skills
- 5+ years of progressively complex experience in analytical product management
- Proficiency with one or more of the following languages: SQL, Python, and/or R
- Proficiency with data visualization technologies such as Tableau, Power BI
- Proficiency acquiring, validating, organizing, and manipulating complex and/or large amounts of data
- Demonstrated experience performing quantitative analysis and contributing to solution design
- Ability to drive projects forward along timeline and product roadmap, independently with minimal oversight, adapting to changing client priorities, business conditions and technical challenges
- Ability to manage multiple priorities and adapt to a rapidly changing business environment
- Ability to build trust and influence partnerships across a diverse group of clients, partners, and vendors, both internally and externally
- Ability to tell the story in the data, and simplify complex analytics into actionable insights and recommendations
- Experience with documentation of business processes, resolving functional requirements, development of technical specifications
- Experience with statistical methods, forecasting, and/or optimization
Preferred Qualifications
- Knowledge of revenue management and dynamic pricing
- Knowledge of tourism and hospitality
- Skilled in software development life cycle, developing product roadmaps for implementation and sustainment
Education
Required Education:
- Bachelor’s degree and/or equivalent work experience
Preferred Education:
- Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Computer Science, Finance, or other quantitative field, or equivalent experience.
- Master's Degree or equivalent experience
#DISNEYTECH
About The Walt Disney Company (Corporate):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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