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Visual Merchandising Manager

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Job ID 10085218 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 09, 2024

Job Summary:

  • Formulate Visual Merchandising (VM) Strategy and Concepts aligning Hong Kong Disneyland (HKDL) and merchandise priorities, communicate and seek management buy in 

  • Managing the team to convert strategy and concepts into action plan, implement and integrate the VM initiatives into Store Operations 

  • Develop guidelines for Store Operations team, manage compliance of all Disney visual standards and guidelines, conduct training sessions as needed to all Store Operations team members. 

  • Ensure the compliance of Show Quality for unique Guest Experience 

  • Manage diverse projects such as Seasonal Special Events, Marketing Events, and overall VM strategies, partnering with different Lines of Business, advising on concepts, and identifying business opportunities for revenue growth. 

  • Lead team development through meetings, feedback, individual growth identification, technical skill enhancement, job exposure, and proposing relevant training for overall capability and succession planning. 

  • Manage visual display budgets aligned with merchandise priorities, optimize operational efficiency, and ensure cost-effectiveness. Oversee online shop photo quality and coordinate editing resources for Store Operations team. 

  • Manage external vendors to ensure quality displays, safe installation and compliance to all regulations and guidelines in a cost-effective way. Review Merchandise website periodically and discuss with Merchandise E-Commerce Manager   

 

Job requirements 

  • Bachelor's degree in design or related disciplines 

  • Minimum 10 years of relevant experience with a strong understanding of retail trends and experience of formulating floor set in response to market needs. 

  • Good communication skills are required to turn the technical issue or concrete concept into generally understandable information as well as to deliver the proper message to different stakeholders 

  • Good interpersonal, negotiation and influencing skills are required to identify and realize the source of potential conflict 

  • Require a high degree of judgment in consolidating all the related analysis and research to identify trends which fit into business opportunities.  

  • Provide leadership and guidance to visual team members and partnership to store operation teams,  

  • Proficient in Design specific Computer software and Mac Computer operation for day-to-day review and revision of design and concepts 

  • Good creativity and sensitivity to fashion trends, store planning and design for the location expansion/renovation to maximize the potential return. 

  • Skilled in graphic design and sku placement in various locations. 

  • Good multi-tasking skills with ability to provide direction and guide subordinates. Ability to prioritize tasks based on business needs 

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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